Job Description
About the role:We are looking for a Process Supervisor; this is a key supervisory role within the National Hub reporting directly to the Process Manager. You will have the ability to work and manage the operation through your own team of warehouse operatives and have the flexibility to cover all areas within the hub operation.This role will ensure the safe and efficient throughput of traffic within the various sortation areas of the National Hub operation in accordance with the individual work area requirements. You will promote an engaging working culture with high priority given to work place safety and operational efficiency.This position will be 45 hours per week across five shifts.Key ResponsibilitiesTo ensure the effective deployment of all operational resource in accordance with the work area requirements and maintain records and accountability of staff including any agency deployedTo ensure all team members receive training and development to encourage a coaching and feedback culture.To ensure all pre and post shift equipment checks are completed and reported in accordance with the work area requirements.To ensure all KPI targets are achieved or exceeded in accordance with the work area requirements.Take initiative and make decisions that are right for colleagues, customers and the operation. The ideal candidate will have:Minimum of 1 year working experience in a comparable or acting supervisory role.Experience of managing large teams (20+)What about career development?We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce.