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Job Description
This role will lead and drive forward PayPoint's digital payments product strategy.
- Evolve and deliver on the product vision and objectives ensuring alignment with key stakeholders.
- Effectively drive product initiatives, by understanding the key challenges in the sectors we operate in with short, medium and long term roadmaps from idea to launch, maximising impact on the business.
- Analyse potential product enhancements across relevant sectors / marketplaces to ensure good business decisions are made for the future of the product
- Work with the marketing team to ensure product collateral and training material is up to date
- Become an expert in the payment industry to understand future opportunities and guide product development
- Form a strong working relationship with the engineering team, especially the product owner who is responsible for breakdown of the development activities
- Work closely with the client sales team, to train on products, develop close customer relationships and a reputation for solving payments problems; including personally supporting on bids and on-going customer relationship management.
- Work with technology and business stakeholders to prepare detailed business and product requirements.
- Develop commercial approach to ensure products/features are sold effectively at the optimal price point.
- Maintain and develop a product dashboard, providing key up to date insight into the performance of the product.
- Work with finance and commercial teams to prepare revenue/cost budgets and ongoing updates for the product.
Qualifications and Experience:
- A passion for product management; the strategy, the operations, and everything in-between
- Strong technical knowledge and experience working closely with technical members of staff
- Capable of interacting with partners, suppliers and other external parties in a professional and polished manner
- Ability to understand and communicate complex technical concepts
- Deep understanding and experience in the online payments industry (PSPs, stored value, card schemes, etc.)
- Commercially aware, with experience of delivering high quality, profitable products with demonstrable experience of product P&L revenue management
Person Specification:
Highly motivated, enthusiastic, delivery-focused and credible individual with proven track record in delivering profitable and competitive products and services.
- Strong leadership, interpersonal, communication and client-facing skills.
- Commands respect and able to create a sense of community across key stakeholders.
- Persuasive and influential, able to deal with resistance to change and reach an agreed way forward through negotiation.
- Customer focused with attention to detail.
- Excellent written and verbal communication skills, ability to listen effectively and interact at all levels within the organisation.
Our working pattern is 3 days a week in our office in Welwyn Garden City, AL7 1EL