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Job Description
Job Description
Production Support Engineer
London, UK
We are currently partnered with a leading systematic trading firm who are looking to hire a Production Support Engineer to join their team in London.
Responsibilities:
- Your core objective will be to provide high-touch user support to the global team which trades across all the major EMEA and US markets.
- Provide prompt user support for investigations & resolution of any system issues impacting front office trading flows.
- Liaise with internal and external teams on a day-to-day basis to provide effective management of the trading infrastructure, resolving issues through to completion.
- Support trading platforms on different OS environments – Windows & Linux (Manual trading application, Algorithmic trading platforms, Exchange/FIX connectivity system, and Risk systems).
- Ensure all trading components are up and running before the start of each trading day and support the release management process ensuring stability of the production environment.
- Provide maintenance and support of static databases and supporting processes.
- Develop tools to continuously improve our ability to monitor the trading environment.
- Evening/weekend support requirements (normally through remote access).
Your present skillset:
- Bash, Command Dos, Powershell or Python scripting experience is essential.
- Knowledge of Equities, Futures, Commodities and FX asset classes is an advantage.
- Excellent problem solving and highly effective business analytics capabilities required.
- Must have a keen focus on ownership of issues and commitment to resolving them.
- Excellent written and oral communication skills are essential.
- Windows desktop and server administration experience is essential.
- High level of Linux OS experience is essential.
- Expert relational database skills (in order of preference: SQL Server, Postgres) are essential.
- Experience of managing the expectations of Front Office traders and senior management is desirable.
- Knowledge of Equities, Futures, Commodities and FX asset classes is an advantage.
- Knowledge of market data feed handlers and execution feeds is an advantage.
- Knowledge of market-making/liquidity provision and algorithmic trading is an advantage.
If interested, apply directly or reach out to me at herbie@paragonalpha.com