Job Description
Life at Prezzo:
Why are we all here? Well, the answer is simple. Our purpose is ‘Sharing the Joy of Italian Dining’ and we do this through our menu (our product), our service (our people) and our environment (our places).
Serving a delicious range of food and drink, inspired by our time spent travelling the length and breadth of Italy, our menu is more than just pizza and pasta, beer and wine. Our range is broad and includes salads, cocktails and coffee too.
Whilst no two days are the same at Prezzo, which is what makes it such a great place to work, one thing that remains the same is our commitment to putting our people at the heart of everything we do. Our restaurants are a huge part of the communities they serve, and being part of Prezzo means you’re joining a friendly, supportive and inclusive environment where you can build genuine relationships… and, importantly, be yourself.
The Role:
As Profit Protection Advisor you will report to the Risk & Compliance Director and play a vital role in safeguarding the stock, cash, assets and profitability of the Prezzo business. Your responsibilities include identifying and investigating theft, breaches of company policy, and misconduct incidents, collaborating with external agencies, and proactively identifying enhancements which may be required.
Your ability to work independently, engage effectively with the operations team and wider business and stay updated on industry trends will be crucial in minimising loss and ensuring a secure environment.
What You’ll Do:
- As Profit Protection Advisor you will establish, maintain and update appropriate reporting to identify issues of risk & loss.
- You will have involvement in the set-up process for all new discounts and offers to ensure robust processes are in place to minimise the risk of abuse and theft.
- Be involved in the set-up process for all new discounts and offers to ensure robust reporting is in place to identify and potential abuse and theft.
- Investigate and resolve loss occurrences relating to stock, cash and assets across the business to limit the negative impact on company profitability.
- Respond to incidents of theft and security observations as identified and/or directed by the Risk & Compliance Director.
- Investigate breaches of company policy and all areas of misconduct and gross misconduct.
- Investigate thefts involving taking statements, reviewing CCTV and gathering evidence where required and report all findings to the Risk & Compliance Director.
- Produce factual investigation reports for the disciplining officer for appropriate action to be taken.
- Produce monthly management reporting to identify trends and actions required.
- Liaise with external agencies, such as the Police, Local Authorities and other groups involved with preventing crime.
- Advise where policy and end-to-end processes can be amended to improve their robustness to further reduce the potential for financial loss in the business.
- Work closely alongside the Stock & Margin Controller to ensure robust stock management processes are in place.
- Develop strong working relationships within the Risk Team and across other departmental areas to improve the overall profitability of the company through investigation into known and unknown losses across the business.
What We’re After:
- To be successful for this role, you will have previous experience in a similar role in a Retail or Hospitality/QSR business.
- Have the ability to evaluate risk and make appropriate decisions.
- Develop and maintain up to date professional and technical competence to achieve objectives.
- You will be professional and self-motivated, including the ability to work using own initiative.
- You have a flexible approach with the ability to react quickly.
- Ability to manage workload within agreed timelines.
- Work on your own and as part of the Risk & Compliance team.
- You have excellent communication skills with the ability to develop good relationships within the business.
- Have a full UK driving Licence.
- Have experience of interviewing individuals in formal situations.
What You’ll Get:
- 25 Days holiday plus an additional day for your birthday to help you celebrate
- Car Allowance at £4000
- Up to 15% discretionary bonus
- 50% off food and drink for you and your friends and family
- Prezzo Perks - numerous free discounts on high street brands, gyms and other locations
- Employee Assistance Programme. Confidential support you when you need it
- GP Appointment Helpline. Providing 24/7 medical advice and reassurance
- Voluntary Bupa Dental Cover, UNUM Critical Illness Cover and Simply Health Cash Plan
- Free mortgage advice with Charles Cameron
- Earn up to £1000 in our ‘People Like You’ referral scheme
- TasteCard - Free discounts at branded restaurants nationwide
Apply and we will get back to you asap!
At Prezzo, we want to create a genuinely inclusive workplace, where we embrace the differences of all our colleagues and celebrate diversity. We love to see applications from under-represented groups and welcome applications from individuals, regardless of their background. Prezzo joined the Sustainable Restaurant Association (SRA) in 2011.