Job Description
Civica is the UK’s leading public sector software provider, with more than 22 years of sustained growth.
We’re developing and delivering the technologies that are transforming our vital public services, across Local Government, Central Government, Healthcare and beyond.
Main responsibilities include:
To provide project support to the corporate team and coordinate activities required to successfully deliver election projects to client organisations.
Duties may include drafting project specifications, performing quality assurance checks, attending client meetings and other administrative tasks as required.
To produce reports as required for the Sector Manager or Deputy Manager, for example giving updates on current projects.
To understand and implement the project management methodology and procedures of the department/company.
To understand and implement the compliance policies and procedures of the business to ensure risks relating to quality, information security, business continuity and health and safety are adequately managed and that any issues are effectively addressed with the support of sector and department leaders.
To collaborate with more senior colleagues to receive enquiries from clients and to obtain all relevant information necessary for the efficient and lawful conduct of a project and to coordinate the delivery of the requirements with other departments.
To be flexible in meeting client needs and working out of office/weekend hours where needed and instructing Sector Managers and other departments where assistance is required.
Essential requirements:
Curious to learn and develop new skills to become a subject matter expert in election management
Excellent communication, presentation, and meeting skills: both verbal and written
Creative and pragmatic problem-solving approach and looking for innovation and development in the products and services we offer
Strong team-player
Strong organisational and time management skills and the ability to simultaneously manage projects at different stages of progress
Confident in working with people at all levels and to communicate accordingly
Be able to prioritise, multitask and juggle various tasks at one time
Have excellent attention to detail
Understand risk and issue management
Demonstrate a high level of innovative thinking and creativity
Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.
Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits
Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards.
Tenure Milestone Recognition: We value and recognise the years of service of our people.
Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.
Civica Accolades:
‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.
Great Place to Work: We are dedicated to creating an outstanding employee experience.
Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.
Australian Business Awards – Employer of choice
Top rated employer – Glassdoor: Our average length of service is 9 years.
Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.