Job Description
What you’ll be doing : Accountable for leading the delivery of project(s), programme or portfolio that are large, complex and represent significant benefit / risk to our customers. The delivery will be highly visible and recognisable. Manages project risk for BT and customers with an ability to use and adapt recognized project management methods and processes depending on elements of the risk profile and governance needs. Ensures the PMO and resourcing functions have clear line of sight of upcoming demand and contract requirements. Act as a customer champion. Establishes customer needs, uses operational and technical expertise to deliver brilliant experiences by resolving customer issues and delivery quality and timeliness. Understanding the customer business context and the impacts the programme has on successful business outcomes. Works in collaboration with the Practice and Hub Managers, and the Client Services team to ensure consistent delivery to customers. Experience required: Experience of delivering a broad range of IT and network technology. Ideally this should be in a range of industry sectors. Experience of delivering projects with complex budgets of £1 million to £20 million including professional services resource, hardware etc. Highly-developed project management skills with experience of delivering technical solutions to customers. Commercially and financially astute and able to seize opportunities to improve profit or new business. Great stakeholder management skills. Ability to work with multiple internal and external partners to deliver great outcomes for our customers and business. Negotiation, communication and decision-making skills. Ability to connect with our customer and grasp the challenges faced by their business. Ability to interpret Commercial Contracts and identify area of risk / opportunity. Waterfall methodology experience is a must but some agile principles may be integrated in our hybrid approach dependant on technology being delivered The skills you’ll need:Business Case DevelopmentBusiness StrategyResourcingFinancial ManagementContinuous ImprovementSchedulingProject QualityGovernance & AssuranceConflict ResolutionOrganisational TransformationRequirements ManagementTechnical ReportingProject/Programme ManagementDecision MakingGrowth MindsetRisk ManagementInclusive LeadershipBenefits Include: Competitive salary 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% 25 days annual leave (not including bank holidays), increasing with service Huge range of flexible benefits including cycle to work, healthcare, season ticket loan World-class training and development opportunities Option to join BT Shares Saving schemes. Discounted broadband, mobile and TV packages Access to 100’s of retail discounts including the BT shop Flexible Working: BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week. Our leadership standards: Looking in:Leading inclusively and SafelyI inspire and build trust through self-awareness, honesty and integrity.Owning outcomesI take the right decisions that benefit the broader organisation. Looking out:Delivering for the customerI execute brilliantly on clear priorities that add value to our customers and the wider business.Commercially savvyI demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:Growth mindsetI experiment and identify opportunities for growth for both myself and the organisation.Building for the futureI build diverse future-ready teams where all individuals can be at their best.