Job Description
We're excited to be representing a client we have worked with multiple times in the past and share a great relationship with, our client, a market leader in St Albans, is urgently seeking a Senior Property Manager to join their dynamic team. With a diverse portfolio of around 900 properties, including 150 properties for the successful candidate to manage, ranging from small residential properties to larger mansions, this role offers a unique opportunity to showcase your skills in a thriving and innovative environment.
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
About the Role
As a Senior Property Manager, you will be at the forefront of our client's operations, ensuring the smooth management of a varied property portfolio. You will be responsible for overseeing daily activities, managing tenant relations, conducting property inspections, coordinating maintenance, and much more. Your role is crucial in delivering exceptional customer service and maintaining high standards across all properties.
Key Responsibilities
- Operations Management: Oversee the daily operations of approximately 150 properties, ensuring all aspects run smoothly.
- Tenant Relations: Manage and coordinate tenant interactions, addressing inquiries and resolving issues promptly.
- Property Inspections: Conduct regular inspections to ensure properties comply with safety and maintenance standards.
- Maintenance Coordination: Work with vendors and contractors to organize maintenance and repair activities.
- Financial Management: Prepare and manage budgets, financial reports, and lease agreements.
- Marketing: Develop and implement strategies to attract new tenants and keep up with market trends.
- Customer Service: Provide top-notch service to tenants, handling concerns and complaints efficiently.
- Record Keeping: Maintain accurate and detailed records of all property-related activities.
Skills and Qualifications
- Administrative Excellence: Strong administrative skills with meticulous attention to detail.
- Communication: Excellent phone etiquette and communication skills.
- Sales Ability: Capacity to upsell additional services or amenities to tenants.
- Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with property management software is a plus.
- Experience: Minimum of 2 years in property management and 1 year in customer service preferred.
- License: Must have a valid driving license.
Job Type: Full-time
Pay: £28,500.00-£34,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
Ability to commute/relocate:
- St Albans, Hertfordshire: reliably commute or plan to relocate before starting work (required)
Experience:
- Property Management: 2 years (required)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)