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Job Description
Overview
Alexandra is the market leading provider of workwear in the UK with a 160-year history and Royal Warrant. The business is focused on further strong growth in both domestic and international markets. By joining Alexandra you will become part of Mi Hub, the UKs largest provider of corporate clothing solutions, trading alongside Alexandra through our other brands; Dimensions, Yaffy and Affinity.
Job Purpose
Key to Alexandras success, this field-based role which is covering the South East is responsible for supporting that success by driving growth in your designated portfolio. Your role is pivotal in ensuring we maintain and strengthen our customer relationships using your excellent comminution and networking skills. Using these relationships to further enhance trust to seek out commercial opportunities to grow our sales and profitability.
Key Duties And Responsibilities
Understand our customers requirements
Essential
Knowledge, Skills and Experience Required
Our people are at the heart of our business. At Mi Hub, we know how hard our people work to achieve our business goals and keep our customers at the heart of our work.
Mi Time Policy (after training is complete) finish early on a Friday (3pm!) and flexi your time and building up an extra half days annual leave per month. Also, grab a free tea and coffees whenever you are in the office!
Annual leave - 25 days holiday plus Bank Holidays increasing to 27 days plus bank holidays when you get to 5 years service. If this isnt enough, we provide the ability once a year for employee to buy extra annual leave.
3x death in service life insurance scheme should the worst happen in your employment with us.
Celebrating Service, we offer long service awards to celebrate continued employment.
EAP covering support for mental health and well-being.
Employee Engagement (survey or Mi Forum) We care for your opinions.
Social calendar driven by our desire to raise funds for local and national charities, supporting a number each year.
We take huge pride in our ESG policy which includes our impact on the environment and ensuring our company is a great place to work.
Mi Hub is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
If you wish to contact our in-house recruitment team you can contact them, via email recruitment @mi-hub.com
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Alexandra is the market leading provider of workwear in the UK with a 160-year history and Royal Warrant. The business is focused on further strong growth in both domestic and international markets. By joining Alexandra you will become part of Mi Hub, the UKs largest provider of corporate clothing solutions, trading alongside Alexandra through our other brands; Dimensions, Yaffy and Affinity.
Job Purpose
Key to Alexandras success, this field-based role which is covering the South East is responsible for supporting that success by driving growth in your designated portfolio. Your role is pivotal in ensuring we maintain and strengthen our customer relationships using your excellent comminution and networking skills. Using these relationships to further enhance trust to seek out commercial opportunities to grow our sales and profitability.
Key Duties And Responsibilities
Understand our customers requirements
- Proactively deepen customer and market knowledge to inform the business planning and account priorities.
- Manage and monitor contractual KPIs with regular communication with customer on performance and adherence to both identify potential needs and stimulate new sales opportunities.
- Using knowledge of our customers strategies and objectives to build and execute successful short, medium and longer-term plans that meet both the customers and our business needs
- Identify and implement opportunities for process and service improvements
- Manage and oversee project teams both internally and within the customer to deliver agreed objectives
- Deliver and aim to exceed the business sales and margin targets
- Work alongside the Account Executive Team to optimise call and journey plans to maximise your/their selling activities.
- Develop and maintain strong internal and external stakeholder relationships based on trust
- Network and grow the relationship base within the customer
- Seek out and identify sales opportunities to grow both sales and margin
- Structure regular face to face new business and contract review meetings to develop growth and retention within the portfolio.
- Work effectively on leads passed through the business whilst also having a clear plan to also acquire leads through targeted self-generation.
- Take commercial accountability for key non-financial measures including forecasting accuracy, debt, product and pricing accuracy.
- Create and deliver strong commercial proposals using PowerPoint, Excel and Word
- Initiate and drive Bespoke Product lifecycles, securing customer underwrites unless otherwise agreed. Adhere to the Company standards, SOX controls and maintaining the high levels of trust and expertise that reinforce our reputation.
Essential
Knowledge, Skills and Experience Required
- Proven track record of managing accounts and relationships
- Adaptive communication, negotiation and networking skills.
- Strong organisational and presentation skills
- Proficiency in Microsoft Office and CRM software
- Ability to work under pressure at pace to strict targets and deadlines
- Strong business and commercial awareness
- Experience or knowledge of Corporate clothing or clothing industry
- Success in a territory based role
- Experience with public sector frameworks
- Strong customer service and project management skills
- Ability to manage multiple projects and interpret complex data
- Positive approach to problem solving and change management
- People orientated, engaging personality
Our people are at the heart of our business. At Mi Hub, we know how hard our people work to achieve our business goals and keep our customers at the heart of our work.
Mi Time Policy (after training is complete) finish early on a Friday (3pm!) and flexi your time and building up an extra half days annual leave per month. Also, grab a free tea and coffees whenever you are in the office!
Annual leave - 25 days holiday plus Bank Holidays increasing to 27 days plus bank holidays when you get to 5 years service. If this isnt enough, we provide the ability once a year for employee to buy extra annual leave.
3x death in service life insurance scheme should the worst happen in your employment with us.
Celebrating Service, we offer long service awards to celebrate continued employment.
EAP covering support for mental health and well-being.
Employee Engagement (survey or Mi Forum) We care for your opinions.
Social calendar driven by our desire to raise funds for local and national charities, supporting a number each year.
We take huge pride in our ESG policy which includes our impact on the environment and ensuring our company is a great place to work.
Mi Hub is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
If you wish to contact our in-house recruitment team you can contact them, via email recruitment @mi-hub.com