Qa Engineer Job In Location Na

Job Description

QA Engineer

Location: Hybrid - 2 days per week in our Ballymena HQ, Co Antrim.

Contract type: Permanent. 40 hrs per week, Mon - Fri.

We pride ourselves on delivering world class solutions to our clients and rely on our talented and experienced Technology team to work together with Delivery to ensure product releases are delivered to the very best quality.

As a QA Engineer you will be involved in the testing stage of software development and deployment. You will work in a team to conduct manual and automated tests to ensure the software created is fit for purpose and any bugs or issues are resolved before the software is deployed to our users.

You will be an enthusiastic team worker who has a passion for developing your career in technology.

What you will do:

1. Identify and raise incidents in a timely manner
2. Liaise with internal teams including developers and product managers to identify system requirements and help to plan out our new features
3. Provide QA support for existing customers by reviewing issues and ensuring timely resolution
4. Provide QA support on new project implementations
5. Review requirements, specifications and technical design documents to provide timely and meaningful feedback
6. Create detailed, comprehensive and well-structured test plans and test cases
7. Estimate, prioritise, plan and coordinate testing activities
8. Design, develop and execute automation scripts using open source tools
9. Identify, record, document thoroughly and track bugs
10. Perform thorough regression testing when bugs are resolved
11. Develop and apply testing processes for new and existing products to meet client needs
12. Liaise with internal teams (e.g. developers and product managers) to identify system requirements
13. Monitor debugging process results
14. Investigate the causes of non-conforming software and train users to implement solutions
15. Track quality assurance metrics, like defect densities and open defect counts
16. Stay up-to-date with new testing tools and test strategies

What we are looking for:

1. Be educated to degree level in Software Engineering, Computer Science or similar subject OR equivalent experience
2. Have 2 years experience in a software testing or quality assurance role
3. Have a strong working knowledge of software methodologies, tools and processes
4. Have experience in writing clear, concise and comprehensive test cases
5. Have experience of working in an agile/scrum environment

Why should you join PlotBox?

• We have a clear mission - and a sense of pride in doing what we do - to ultimately lessen people’s pain at the most difficult time of their lives; this means a lot to our team.
• We are a global company with over 120 colleagues based across the UK, Australia and North America. You’ll undoubtedly broaden your understanding and appreciation of global operations.
• We have a passion for tech and innovation, actively exploiting new and cutting-edge tools and technologies to enhance our product and skillset.
• We are proud that, since 2020, we have received our Great Place to Work Certification - our staff have told us loud and clear that they love working for PlotBox.
• We have also been recognised as one of the UK’s Best Workplaces for Development 2024 - we invest in employee growth; we nurture every career.
• We are a truly diverse and inclusive workplace; we are proud to boast 43% female representation - which is almost double the average within the tech industry and helped put us on the UK’s Best Workplaces for Women listing in 2023.
• Our focus on wellbeing and a supportive culture has seen us ranked on the UK’s Best Workplaces for Wellbeing list (2023).
• One of our core values is trust; you are trusted to do your job without someone micro-managing - we expect people to give their best efforts in return.

Life at PlotBox - we appreciate that we may not be the right workplace for everyone, so below we have laid out what life at Plotbox is really like so you can decide if a career at PlotBox is for you!

• We are a growing / scaling company - as such we don't always have everything neatly mapped out so you have to be comfortable with ambiguity sometimes.
• A 40 hour working week and flexible working hours. We ask everyone to be in the office during our core hours from 10-4pm meaning you can balance your work hours around life’s commitments.
• Hybrid working - for most roles, our staff work 2 days per week in the office and we love the opportunity it gives us to collaborate face to face.
• We believe in continuous improvement - so that can mean change is a pretty constant thing for us - we need our people to embrace change as opposed to resisting it.
• We believe feedback is crucial to development so we will create a safe environment where you can take onboard feedback and use it to improve - but we can't force you to take the feedback on board; that's your choice.
• We will support and nurture you - but we need you to show initiative, be able to tackle problems, roll with the challenges and get stuff done.
• There is no room for ego round here - everyone is here because they bring something to the table - all voices are heard and respected.
• We support our employees’ health and wellbeing with regular wellbeing initiatives and a health cash plan, access to EAP and additional counselling support.
• Our life assurance policy ensures your loved ones are looked after should the worst happen.
• Our flexible benefits suite allows you to flex-up (or down) on benefits depending on what is most useful to you and your family at the time.
• Career mobility and progression which is based on merit as opposed to ‘time-served’ as well as the opportunity to travel to our global sites and visit customers when they need us on the ground.
• Active social and charity committee - lots of social events throughout the year including a summer social, Christmas party, Easter events, quizzes, book club, walking groups, coffee mornings and many many more.
• We offer Cycle to work scheme and discounted gym membership if that’s your thing!
• Quirky office set on a beautiful nature reserve with fully-stocked fridges and larders.
• Free parking too!

PlotBox is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified candidates regardless of race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic that makes you who you are. All employment decisions are based on qualifications, merit, and business needs.

If you require any reasonable adjustment or wish to speak to a member of our Talent team about tailoring the recruitment process to your needs please email careers@plotblox.io stating the role you are applying for.