Job Description
Quality Associate
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Office Based - Southampton
£26,000 - £28,000 p/a plus excellent benefits
About Us
Here at Garmin, we love what we do - fuelling people's passions for fitness monitoring, sports timing, mapping and management, driving and/or sailing while using GPS to navigate the world. Our people truly enjoy bringing our products to the world and everyone one of us feels part of a global success story which has grown tremendously over the past few years.
The Role
Working closely with Quality/Operations/Supply Chain departments to support all Garmin Europe QA activities including acceptance of incoming product, Internal auditing, Change control co-ordination, issue investigation.
Key Duties & Responsibilities
- Perform audits in accordance with requirements set by standards, looking for continuous improvement opportunities
- Support and maintain Garmin’s management systems
- Coordinate and maintain product quality and compliance
- Engineering Change Order and Stop Action co-ordination and reporting
- Regular reporting feedback to management
- Assisting with dealer and distributor problem feedback process.
- Assist dealers and distributors with product compliance requests
- Understand requirements of GDPR
- Accept and complete projects and other duties as assigned by manager
- Provide regulatory guidance to others around the business
- Create and share various reports
- Process document management
- Manage ECOs / SLIPs provide feedback as necessary
- Inspect products
- Provide compliance information and documentation
- Confirm, ask any questions about reported issue, provide FQC/PSC ticket number, provide update on open issues
- Provide updates for FQC/PSC reported issues
- Assist in completing Risk Assesments
- Investigate issue & provide correct documentation
- Provide authorisation for stock to be quarantined/released
- Reply to ad hoc questions
Education & Experience
- Ability to communicate information effectively and accurately
- Ability to engage with stakeholders at all levels within the business
- Pro-active team player and used to working in a dynamic and fast growing environment
- Good organizational and time management skills
- Ability to work with minimum supervision
- Strong analytical skills and attention to detail
- Positive attitude
- Competent PC skills e.g., Microsoft office suite – Word, Excel, Outlook
What we can do for you
- Enhanced Pension
- Enhanced Holidays
- Private Medical & Dental
- Life Insurance
- Employee Share Scheme
- Discounted products
- Enhanced Maternity/Paternity