Job Description
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You have a high attention to detail and proficiency in analysing data and metrics to identify root causes of quality issues. You are a problem solver capable of developing effective solutions to quality-related problem, including implementing corrective and preventive actions. Your technical knowledge is one of your strengths alongside your great communication skills which enables you to convey quality requirements and facilitate resolution of quality issues.
About the job
As a quality engineer, you are the guardian of the quality and food safety processes at our Coleford factory.
• Contribute, develop and lead validation plans/protocols for new equipment, processes, products, and packaging
• Collate documented evidence post validation to evidence validation success through verification and monitoring activities
• Conduct analysis of issues reported by consumers, identify any potential trends in failure analysis in product liquid, packaging & manufacturing and initiate recommended improvements & action plans
• To lead investigations, root cause analysis, corrective action reports and preventative measures to close out. This will include complaints from consumers, customers suppliers and incidents
• Instigate material investigations as a means of understanding root cause of issues
• Review and analysis of KPI data and provide data and information on trends when required
• To identify opportunities to prevent quality issues to ensure final products consistently meet consumer expectations
• To drive manufacturing quality and food safety performance and culture using CI tools and data analysis to identify and deliver continuous improvement projects
• Support continuous improvement activities including TPM
• Effectively use platforms including SAP QM when required
• Challenge operational and technical working processes to improve efficiencies of current methods
• To be knowledgeable with, and execute the requirements of the SBF and SBFE manufacturing standards
• Provide continuous improvement suggestions and participate in review meetings including HACCP, Food Safety & Quality Team meetings and QEHS departmental meetings
• To support traceability exercises and conduct effective after-action-reviews to drive continuous improvement of the process
• To support the delivery of all site and departmental annual targets and objectives, including participating in COVI activities
• Collaborating and communicating effectively across the business to develop and implement quality controls and improvements
• To escalate issues or non-conformances that might compromise product safety and quality in a timely manner
• Provide input into the development of user requirement specifications (URS) for quality related IT projects
About Suntory
Suntory is a Japanese company and the world’s third biggest player in the drinks industry. We are renowned for our alcoholic and non-alcoholic drinks including whisky, beer and soft drinks.Our diverse and iconic portfolio include amongst many other brands, Orangina, Yamazaki and Hibiki whiskies, Premium Malts and V. We wouldn’t achieve what we do without our people who are at the heart of everything we do. Our people unleash their spirit daily, they craft exceptional drinks, and they fuel our Growth.
A future with us
Joining Suntory isn’t just about taking on a role, it’s about embarking on a career journey. You have the opportunity to work with talented, inspiring and authentic leaders and have the freedom to dream big and go for it (Yatte Minahare). At Suntory you’ll find a supportive work environment that values work life balance and that will help you realise your full potential and grow for good.
What you bring to the table
• Science/ Engineering background
• Knowledge and experience of relevant industry and certification standards such as FSSC, ISO and GMP
• Positive attitude with a pragmatic approach to problem solving
• Exceptional communication and interpersonal skills
• Experienced in continuous improvement activities and the tenacity to drive best practice and promote change
• Strong awareness and commitment to customer service
Our Diversity Equity and Inclusion Commitment
At Suntory, we greatly appreciate the value that diverse knowledge, perspectives, and backgrounds can bring. Our colleagues from a wide range of cultures, lifestyles, and experiences contribute significantly to our collective success.
We understand that our candidates all have unique career trajectories and experiences, and this can sometimes deter you from applying for a role if you don’t feel that you meet all the criteria. If you believe that you have relevant skills and experience that you feel could benefit us, we would loveto know what unique perspectives and experience you can bring to help make us better, together in a company that is committed to Growing for Good and Giving Back to Society.
Our recruitment, selection and assessment process is based on the skills and competencies of the above role. We are committed to and value diversity, equity and inclusion in our recruitment process and do not discriminate based on gender, race or ethnic background, class, economic status, disability status, sexual orientation, age, political beliefs, marital status or any other protected characteristic. We want to ensure that our interview process is as inclusive as possible. If you require any reasonable accommodation as part of the process, do not hesitate to let your recruiter know who will be happy to help.
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