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Job Description
Job summary:To providegeneral assistance to the practice team and project a positive and friendlyimage to patient and other visitors, either in person or via the telephone.Welcome, assist and direct patients in accessing the appropriate service orhealthcare profession in a courteous, efficient, and effective way. Person Specification Experience Essential Flexible approach to undertaking a wide variety of tasks Highly Motivated Experience of answering telephone calls in a high call volume environment Experience of working as part of a team Experience of Customer service Desirable Experience of working in a busy NHS environment Experience of clinical systems, Emis web, Docman and Ask my GP