Job Description
Receptionist-Hilton Grand Vacations
Job DescriptionWoodford Bridge Country Club
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Full Time Receptionist (40 hours per week) - £9.79 per hour
TEMPORARY, COVERING MATERNITY LEAVE
What will I be doing?
As a Receptionist you will be a part of a team of motivated and skilled team members on the Reception desk to provide an effective and efficient function throughout the Resort Reception department.
Reporting to the Head of Reception, the main job duties will include, but are not limited to;
• Check guests in and out of the accommodation dealing with any queries, complaints and requests they may have, handling cash and taking payments where appropriate
• Answer the switchboard in a timely and professional manner
• General administrative duties and daily banking
• Be the first point of contact for all guests ensuring the expectations are met if not exceeded
• General ad hoc duties as requested by your managers
QualificationsWhat are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
• Previous experience in a similar role
• The ability to multi task and work under pressure
• Excellent communication skills both written and verbal
• The ability to work on your own initiative as well as part of a team
• Have a ‘can do’ and positive approach
• Must be computer literate