Job Description
Regional Director
Salary: £DOE plus car allowance
Hours: Full Time / 40 hours per week
Location: Field based with travel to our nurseries in West Norwood / Sutton / Purley / Surrey areas
Closing Date for this role is 17/6/24.
The Role
The Regional Director role is a key leadership role in Bright Horizons UK, with responsibility for all aspects of operations in a geographical area. This role comes with responsibility for conducting regular nursery visits, implementing a strategic approach, and contributing to the delivery of Operations’ objectives through ensuring all the key areas of People, Quality and Growth are delivered effectively in line with expected timeframes.
What We Can Offer You
- Our benefits include but are not limited to.
- Flexible working and holiday entitlements
- Discounted childcare in one of our nurseries
- Quarterly Employee Appreciation Weeks
- Annual gala award evening
- Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
- Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life
Why Bright Horizons?
We’ve been voted Great Place to Work for the last 17 consecutive years, as well as being awarded the newly created Great Place for Wellbeing and Great Place for Women 2022.
Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK. Through this support, our nurseries can deliver excellence – with 98% of our 300+ portfolio being rated Good or Outstanding by Ofsted.
We’re on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing.
What You Will Be Doing:
- Provide exceptional organisational leadership of nursery management teams – promote HEART culture, values, and behaviours, to drive improvement in customer and client satisfaction and employee engagement, retention, and performance across the Area, making a positive contribution to service excellence.
- Support the implementation of the People and Growth strategies and action plans across all nursery settings in the Area, to ensure alignment with company strategic objectives.
- Support the Implementation of Bright Horizons UK pedagogy, through working in partnership with the EC Specialist.
- Implement and manage Keeping Everyone Safe strategies by continuously demonstrating, monitoring, and reporting the practices, processes and behaviours that underpin a safety culture.
- Manage and deliver agreed proposals and projects for People and Growth innovations in collaboration with Finance, HR, and Marketing teams as appropriate, and ensure all routine practices, procedures and policies are implemented securely and consistently across all nursery settings in your area.
What We Are Looking For:
- Experienced multi-site operator responsible for 15 or more Nursery sites, with proven record of success within a medium/large service sector organisation in a highly regulated environment, delivering high quality customer, client, and employee propositions, securing YOY growth.
- Demonstrable track record of driving leadership strength and development of successful ongoing performance management and impact measurements, in close partnership with HR
- Confident decision-maker, with the proven ability to support change and drive innovations; a secure understanding of the complex relationship between business/commerce and service excellence within regulated large organisation, with the ability to follow guidelines and work with others to achieve success.
- Experience of developing high performing teams, with a successful track record of supporting effective regulatory compliance, quality improvement, innovation, and service excellence.
- Ability to plan and deliver strategy, use systems and analytics, digital technology, and data to identify actions to turnaround and improve performance; drive commercial outcomes and measure the impact of initiatives and work-streams.
Bright Horizons are committed to creating inclusive environments where everyone has a sense of belonging and has the opportunity to contribute and thrive in meaningful and impactful ways. We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants. Please note, due to our sector all roles are subject to an Enhanced DBS.