Job Description
To provide an effective facilities management service to all stores in the specified area and ensure the GSM’s and Clients ROM are communicated with on a frequent basis and in an open way. All services are to be delivered through the direct reports within the area and must be within budget and in accordance with Health and Safety Guidelines.
KEY ACCOUNTABILITIES:
The RFM is responsible for managing all expenditure and must ensure effective cost control within agreed budgets by site and across an allocated area from Bridgewater up to Manchester. Remote working at times. Ensuring that all financial approvals are in line with the agreed levels of spend authority.
The RFM is also responsible for identifying and delivering business development opportunities within the budget to fund additional services to the customer. Whilst supporting the development of capital plans and projects jointly with the customer and designated Manager.
People:
The RFM is responsible for the direct line management of the RMTE Supervisors including but not limited to:
Recruitment & Induction of colleagues within their team
Training & Development, including appraisals in line with company process
Carry out reviews of any legal training requirements to ensure compliance across the estate.
Ensure all direct reports are validated and delivering all aspects of their role.
Ensure Supervisor &Technician training is up to date and compliant within defined standards.
To manage the teams conduct and capability and apply the disciplinary procedure in accordance with the company D&G Policy as required
Manage any absence within the team fairly and consistently ensuring a RTW interview is conducted after each period of absence
SKILLS & QUALIFICATIONS
Educated to A level as a minimum
Recognised technical background with experience in hard FM
Familiarity with ISO Quality standards
Familiarity with current Health and Safety legislation
Management of large teams
Ability to manage a team responsible for delivery of services
Ability to plan and organise multi-site work schedules
Previous experience of managing large groups of people (1000)
Good communication skills (written and verbal)
Good problem-solving skills
Ability to work under pressure
Leadership and decision-making skills
Customer-focused
Ability to motivate self and others
Full driving licence essential
Physically fit
Willingness to work flexible hours (24/7)
Familiarity with recruitment, assessment and disciplinary procedures
PC literate
Ability to analyse budgets/profit plans
Ability to organise and run business and/or training meetings
- Salary up to £52,000 + 5.7k for a car or allowance and annual bonuses on top.
- Experience in Retail/Facilities Management is crucial