Job Description
Loss Adjuster Regional Manager- London /Midlands
Are you the right applicant for this opportunity Find out by reading through the role overview below.
Due to expansion, Davies Group are looking to recruit a Loss Adjuster Regional Manager to assist supporting the Midlands / London UK area. The role requires you to supervise and performance manage a team of field based staff, and to carry out the loss adjusting of Property claims.
Duties and Responsibilities:
- Actively Manage a team of field-based loss adjusters
- To handle claims in line with company requirements and particularly the demanding service standards of clients
- To ensure key performance indicator targets are reached and maintained
- To actively progress and control all cases
- Understand and effectively implement Company systems and procedures
- Ensure technical accuracy of the highest standard
- Produce high quality personalised outgoing correspondence
- Handle customers effectively and fairly in line with insurers requirements
- Be flexible at all times and able to accommodate demanding appointment schedules
- Build effective relationships with clients, brokers and others
- Communicate regularly with all interested parties
- Produce reports of highest quality
- Work within a team environment to achieve best results either on individual losses or group results
- Interact with existing clients to maintain and further existing relations and procure new business
Skills and Experience:
- High level of previous Property Loss Adjusting experience within a similar role
- Managerial experience preferred, but not essential
- To be at least progressing towards or completion of ACILA , FCILA or other professional qualifications
- Top quality interpersonal skills
- Ability to work in a fast paced and changing environment
- Dependability and persistence are essential
- Proven track record of general property adjusting and high net worth
- Experience of major losses is preferable
- Completely flexible approach and adaptable to changing priorities
- Accustomed to working under pressure in a fast pace, demanding environment
- Full, clean driving licence required
What we offer:
- Company vehicle or car allowance
- Bonus scheme
- Pension – contribution matched up to 5%
- Life Assurance (2 x basic salary)
- Eye Test Vouchers
- Access to Employee Assistance Programme
- Access to training and professional qualifications