Job Description
Why should you choose us?
Are you interested in working for a Global Leader in E-commerce? Are you excited about working on highly scalable platforms and applications that are accessed by millions of users every day? If so, read on to find out more about the opportunity.
Rakuten Symphony is a Rakuten Group company, providing global B2B services for the mobile telco industry and enabling next-generation, cloud-based, international mobile services. Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloudnative telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development. Let’s build the future of mobile telecommunications together!
About Rakuten Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.5 billion members around the world. The Rakuten Group has over 27,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.
Job description: Responsible for managing Sales for the region. Accountable for growth in the regions, along with managing partner GTM and direct sales. Will be reporting to the SVP of Sales for the enterprise.
Responsibilities:
- Responsible for revenue target for the region
- Managing net new business Development and existing customers relationships
- Channel management GTM experience
- Pre-sales matrix management of the team
- Expansion to net new customers logs
- Develop and maintain strategic partners in the region
- Manage all RTM and develop an expansion plan
- Has enterprise end-user account contacts
- Ideally, from the storage industry, Cloud native understanding.
Requirements:
- 12+ years of professional experience in leadership roles, software products Sales at scale. (SAAS, PAAS)/ELA.
- Experience managing and growing cross-disciplinary organizations, including Sales, Pre-Sales, Engineering, and Customer Success. Managing multiyear rollout of the project.
- Experience building and leading teams at global organizations.
- Business Acumen and customer-facing skills.
- Direct customer management experience.
- Technical background along with Engineering Degree.
- Experience Enterprise account management.
- Experience building healthy, sustainable organizational culture.
- Manage cross-functional matrix team.
- Understanding of roles, methods, processes, and best practices for user-centered design at scale.
- Ability to communicate clearly and persuasively, driving commitment across teams and peers.
- Confidence in an environment of cross-functional collaboration, partnership, and leadership.
Key attributes:
- Need someone keen to grow in the company.
- Hands-on attitude.
- Have experience working in EMEA region with enterprise customers.
- Account management skills with enterprise end-user contact.
- Have experience working with partners.
- We need a hunter, not a framer.
- Good communication and commercial model skills.
- Experience in closing large enterprise deals.
- Has good enterprise Contact in their role desk (CIO, CTO, C suites. Dev Ops).
- Need to have worked with global System Integrators as execution partners.
- Have experience in working with SI to develop playbooks for scale.
- Knowledge of the Cloud industry and Cloud native plays.
- Experience or desire to build a team.
- Experience in building joint business plans in collaboration with other stakeholders.
- Has worked in matrix organizations.
- TEAM PLAYER.
RAKUTEN SHUGI PRINCIPLES:
Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
- Always improve, always advance. Only be satisfied with complete success - Kaizen.
- Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
- Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
- Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
- Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.