Job Description
Job Description - Registration/Accts. Coord. (3232773)
Registration/Accts. Coord. - ( 3232773 )
McLean Hospital is a comprehensive psychiatric hospital committed to providing easy access to superior quality, cost-effective mental health services in the Boston area, Massachusetts and beyond. Since 1811, McLean Hospital has been a world leader in the treatment of mental illness and chemical dependency, research into the cause of mental illness and the training of generations of mental health care providers. McLean's multidisciplinary programs treat a broad range of psychiatric illnesses across the full continuum of care.
JOB DESCRIPTION
REGISTRATION AND ACCOUNTS COORDINATOR – Full Time – Hybrid
ADULT OUTPATIENT – ON TRACK
Performs a variety of duties to provide administrative support and coordination of assigned area/program.
Intake and referral coordinator duties:
Answers calls within a reasonable period of time
Manage incoming referrals
Schedule patient appointments either in person or via telephone, using automated scheduling system
Coordinate standardized data collections for patients.
Tracking and processing payments for the program
Sending and tracking program contracts and forms
Administrative Duties
Distributing mail and ordering supplies for the department
Identifies opportunities to improve efficiency and effectiveness of departmental activities
Implements and monitors projects in collaboration with clinic manager and director
Performs special projects as directed
Contributes to effective interpersonal and community relations to promote the quality of patient care and to promote a positive image of McLean Hospital.
Collaborates, as requested, with other departments of the hospital to meet identified needs.
Contributes to the productivity and cost effectiveness of the department and hospital.
QUALIFICATIONS:
Bachelor’s degree preferred.
3-5 years professional experience preferred.
Epic or other EMR experience preferred.
Skills:
Exceptional Computer skills including proficiency in Microsoft Office 365
Ability to quickly learn and apply new technology.
Takes initiative, multi-task, and follow through to completion with attention to detail.
Must be self-directed and committed to excellence and continuous improvement of processes.
Ability to prioritize multiple requests and deadlines while maintaining flexibility and dedication to task.
A high degree of comfort working with an outpatient psychiatric population normally acquired through the equivalent of 3 years’ experience in a mental health or human services setting.
Working Conditions:
Busy office setting.
Hybrid – Primarily 2 days in the office and 3 days remote
Office days may vary based on clinic need
It is the policy of McLean Hospital to affirmatively provide equal opportunity to all qualified applicants for employment and existing employees without regard to their race, religion, color, national origin, sex, age, ancestry, protected veteran status, disability, sexual orientation, gender identity or expression, pregnancy or a condition related to pregnancy including, but not limited to, lactation or the need to express breast milk for a nursing child, or any other basis that would be in violation of any applicable law or regulation.
Primary Location
Work Locations
MCL McLean Hospital Main Campus
115 Mill Street
Job
Admin/Clerical/CustService-Other
Organization
McLean Hospital(MCL)
Schedule
Full-timeStandard Hours 40
Shift
Day Job
Employee Status
RegularRecruiting Department MCL Ambulatory Administration