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Job Description
Role overview
Working with the UKs largest brands in an unparalleled commercially focused account management and consulting team, you'll be helping add value to our clients by guiding and developing your team to become trusted partner with the clients using social data and analytics.
We are proud that our work is helping shape how the industry views and uses social data - taking it from social data to business intelligence.
This role will be responsible for client management of a portfolio of clients in the newly merged businesses where we have brought together the power of our SaaS platform Synthesio and social data consulting unit SIA, tasked with setting gold standard for account management and deep consulting to partner with clients for y-o-y growth.
You'll be working in Ipsos Synthesio client team who is responsible for account management and consulting clients on social data intelligence. This role will be responsible for a portfolio of clients for account management and social data consulting. You would be managing a set of mid-large clients, responsible for building trusted advisor relationships with key stakeholders across the accounts.
You'll demonstrate how we can add value to their business, creating the best opportunities to retain and grow the business. You'll mentor and grow the team that supports you in achieving success as the best client servicing team in the industry who provides deep insights using social data to help client's grow their business. This is a highly visible and exciting area so there are big opportunities for the right person.
This role will offer hybrid working from our London office 3 days a week and the rest from home.
What will I be doing?
What do I need to bring with me?
What is in it for me?
Ipsos UK offer an attractive basic salary and a rewards package including 25 days annual leave, a pension scheme and a great range of flexible benefits to suit your personal needs. For roles at Research Manager level and above we also offer private healthcare.
In addition to this we have a fantastic Learning & Development offer delivered through a mix of face to face, online or on-demand; you can read more by clicking here.
We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.
Ipsos is committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We also recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.
About Us
Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we're proud to share we've received our Great Place to Work Certification in 2022 & 2023!