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Job Description
We are currently recruiting a full time retail sales advisor for our stores in London who will be glad to join an Italian, modern and dynamic fashion brand.
Position overview
According to your working experience and seniority you will:
- Provide an excellent service to our customers and grant them the best shopping experience
- Activate all CRM strategies to build a loyal client base in order to enhance the concession economic results
- Monitor stockroom standards and grant right product assortment on the floor
- Attend to deliveries within day of arrival
- Diplomatically handle complaints and critical situations with customers and colleagues
Experience, Skills & Knowledge
- Previous and proven experience (at least 2 years) in retail environment, for fashion premium luxury brands
- Ability to work autonomously and in a dynamic environment
- Ability to prioritise work load, meet deadlines and specified standards
- Excellent communication skills across all levels
- Customer oriented, organised and with a positive/constructive attitude