Job Description
Sales Administrator Senior Account Manager Hybrid: Office (2 days) and Home Working - Office - 172 Brick Lane, E1 6RU With occasional travel to manufacturers and trade shows when required ASAP With a proud history spanning over 14 years and a current turnover reaching £2 million, East End Prints has become a beacon of creativity and success in the world of beautiful framed art and greetings cards. Our dynamic B2B and dropship operations account for a significant portion of our annual turnover, demonstrating our robust market presence. Our prestigious clientele includes some of the UK's high-street giants like John Lewis, NEXT, and Dunelm, alongside over 250 museums, galleries, and independent shops nationwide. As we embark on an ambitious journey to not just reach but exceed a £3 million turnover, we aim to establish ourselves as the unparalleled leader in wall art dropshipping and publishing across the UK. If you're passionate about art, thrive on growth opportunities, and are ready to drive our sales to unprecedented heights, we want you on our team. We are seeking a curious and hungry self-starter, who thrives in challenging and fast-paced environments to join our Wholesale Team in the role of Sales Administrator. This role is responsible for the smooth running of our wholesale orders and assisting our Wholesale Account Manager running a successful pipeline, meeting our KPIs and growth plans. At East End Prints we pride ourselves on our excellent customer service, and we’d expect anyone in this role to put our values into practice, offering a service our clients want to come back for. This role has scope for growth, and so we’re looking for a candidate that is eager to learn and is seeking a career path in sales and account management. Sales Nurture small-mid-level accounts Produce sales materials Work with your line manager on planning and execution of trade shows (3 times a year) Create sales materials for client interactions Daily management of our wholesale inbox and phone line Manage accounts in our CRM and wholesale platform, maintaining accurate client information Maintain quality control logs Numerical competency, a basic understanding of financial reporting desirable Great time management, organisational skills and the capability to handle various tasks and deadlines efficiently while maintaining high-quality work Proficient in basic office software (Google Drive, Sheets, Docs) Technical Proficiency: Familiarity with CRM (Hubspot) and project management systems (Asana) Experience at trade shows, both planning and working at the shows Competitive salary with a company-wide annual bonus. Pension plan to support your future. A dynamic, challenging, and creative work environment ripe with opportunities for professional development and advancement. 5 days, Monday to Friday 10:00-18:00 Annual Bonus - Performance Based Holidays 28 days incl bank holidays (Extends to 5 extra days after 3 years)