At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
So, what is this role all about?
The Account Manager will be accountable for delivering world-class account management and business direction to NICE existing customers. Specifically, this position is responsible for building long-term relationships with existing customers by understanding their business goals, proposing enhancements to products and/or services, and leveraging appropriate company resources to address how clients can achieve better business outcomes by leveraging NICE technology products.
How will you make an impact?
The Account Manager is responsible for upselling & cross-selling to the existing client base. The Account Manager’s involvement with the clients will be to encompass the lifecycle of the relationship.
The Account Manager will be the business leader in an account and work in concert with our Technical Support team (primarily through Technical Account Managers & Customer Success Managers. Together, these teams are responsible to ensure both customer longevity and systematic growth.
Responsibilities:
Have you got what it takes?
What’s in it for you?
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 4251
Job type: Individual contributor.
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About NICE
NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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