Job Description
What's the role? As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability. Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Where a passionate and inclusive global team of 34,000 employees across more than 120 countries is exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. Hilti Great Britain has been consistently recognised as a top employer for nearly two decades and is currently ranked in top 20 UK’s Best Workplaces by the Great Place to Work institute. What does the role involve? On a day-to-day basis, you can expect to: Go out into the field to see our customers, ask them open questions to understand their needs and provide a tailor-made solution Demonstrate our innovative products and state-of-the-art software to customers on-site Further develop ‘focus’ customers by building relationships, as well as uncovering new business leads Be responsible for the operational, organisational and strategic management of your sales area, fully utilizing the top-in-class CRM system, Salesforce Being at Hilti means joining a community of 33,000 people, 127 different nationalities working together across 120 countries. What do we offer? At Hilti we have a passionate and inclusive global team and a caring and performance-driven culture. This means you are part of something special – a place where you can grow, surrounded by colleagues who support you and safe in the knowledge your results will be recognised and rewarded. In addition to a competitive base salary and uncapped bonus potential, we offer a comprehensive benefits package and other perks, including: Extensive onboarding & training process and companywide events in Manchester Incentives for best performers such as trips to places like New York City, Milan, and Miami Minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme 33.5 days’ holiday (inc. Bank Holidays) with opportunity to buy additional days Private healthcare, life insurance and wellbeing support 6% pension contribution Company vehicle and a fuel/charging card Company laptop and mobile phone £2,000 reward for referring a successful candidate to Hilti What you need is: Customer-facing/sales experience gained in any industry Solution-oriented approach – you have the ability to uncover customers’ pain points and needs in order to provide our best-suited solutions You share our values – commitment, teamwork, courage and integrity Resilience and adaptability – you will be comfortable to meet all levels of customer from a site operator to managing director Drive – a motivated approach to achieving success and overcoming challenges Curiosity – you have a passion to learn, develop and grow Organizational skills – you are excellent at managing your time and priorities, and can easily work autonomously A full, clean, manual UK driving license to visit our customers on site 5 days a week, Monday to Friday