Job Description
Account Manager
Permanent, Full-time
£28K-£30K plus benefits
Once per week from Northampton office
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
We're looking for a customer or account management / BD executive to become the next L&D Partnerships Executive of this exciting membership organisation whose focus is to make the world a better place through its environmental and sustainability causes via circular economy and Net zero initiatives.
As a Learning & Development Partnerships Executive, you'll support your Manager in the delivery of the organisations training and qualifications sales strategy. That's to say, you'll be responsible for selling learning and development products, which make the world a better place. However, this is not a hard sales role; most of the business is warm leads, inbound, or repeat business, and your role is to inform customers about the products and ensure that they get what they need, preparing quotes and raising PO numbers, before passing them onto colleagues for delivery.
It's imperative that you're organised, since you'll lead on the operational and administrative aspects, ensuring customers, members and other stakeholders receive a professional service, and that all records are accurate and kept up to date on the CRM. The ideal candidate will have tangible customer service or account management experience, with the ability to develop excellent working relationships with a range of stakeholders. You'll be a confident, clear and an articulate communicator, speaking with technical consultants, education experts, tutors, HR Directors, customers and members.
Ideally, you'll have experience of building sales pipelines, identifying opportunities and upselling opportunities. This might also necessitate developing and delivering sales presentations, making outbound sales calls and being present at industry conferences and events. Above all, you'll be proactive with a ‘customer first’ attitude, excellent customer service skills and a polite and professional phone manner.
Interested? Then apply today and we can arrange a call to discuss the full details..