Job Description
Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Sales Assistant – Customer Advisor.Please note this role is a zero hour contract working a variety of shifts.We recognize the significance of maintaining a healthy work-life balance. That’s why our zero-hour contracts are designed to accommodate your diverse commitments, catering to students, parents, or anyone seeking additional flexibility. This a fixed term contract till September 2024.As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rockto support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!How will you make an impact?As a member of our retail team, you’ll be working alongside like-minded people and our ever-growing customer base. Day-to-day you can expect to be: Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wantsModelling the company values, taking pride in your store, and working collectively to create an outstanding customer experienceParticipating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skillsMaintaining an excellent shopping and working environment by adhering to shop and stockroom standardsIdentifying opportunities for add-on sales You’ll fit right in if you have: A passion for providing excellent customer serviceGreat communication skillsStrong organisational skills with the ability to multi-taskA willingness to learn about all things outdoors What’s in it for you?Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive: Base salary of £11.68 per hour (£9.47 for under 21’s)Bonus of up to £750 per annum (in proportion with hours worked)40-60% discount across our range of productsUp to 33 days holiday (in proportion with hours worked) with the option to purchase additional holidayCompany pension schemeAccess to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.