Job Description
Innovation Lab Director
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Location: Hybrid/Virtual First.
Contract Type: Permanent. Flexible hours available
Gartner’s Consulting business is an extension of Gartner’s industry-leading IT Research. From CIOs, to leaders in business and government, we help Gartner clients across enterprises translate insights into transformational actions and achieve their mission-critical priorities. Leveraging the breadth of Gartner’s resources, Consulting is growing rapidly, with unlimited potential to continue expanding our client base.
We’re currently looking for Innovation Lab Director to play a crucial role in orchestrating and enabling the growth of Gartner Consulting across EMEA.
In this newly created role, the Innovation Lab Director will focus on evolving and scaling the Innovation Lab in EMEA. The Innovation Lab was established 12 months ago and is central to how we grow double-digit sustainably. It consists of a team of three high-performing Associates who architect business development and sales activities with our most important clients. The successful candidate will define our strategy and plan, manage demand and capacity, test and roll-out new ideas, get hands-on with must-win deals and coach and develop the team.
What you’ll do:
Define the strategy and plan for the Innovation Lab (how it should evolve, scale/grow etc.)
Collaborate with Partners and counterparts in other Business Units to build and execute account planning and business development activities on a small portfolio of accounts
Develop short-term win strategies and power maps for must win opportunities
Work with Partners and Pursuit Teams to dissect client problems, build innovative and differentiated solutions and advise on the commercial aspect of deals. It includes building content and proposals and pitching proposals to clients and prospects
Partner with other teams to design and executed highly targeted conversation starter campaigns
Design, test and implement new ideas in how we engage and sell to our clients. Drive the roll-out of these proven practices across the business
Identify and onboard a team of three Associates. Coach, train and mentor them as Solution Architects. The team are small but high-performing and high in-demand
The successful candidate will have full authority for prioritising capacity and demand within the team. Ultimately, they will manage what opportunities/deals the Innovation Lab can support
It will be delivered by coaching and collaborating with our Partners on our most strategic and high-value opportunities in EMEA
The Lab is a testing ground for new ideas in how we engage and sell to our clients. As such, the successful candidate will partner with Industry Leaders to drive proven practices across our business, ultimately with the aim of helping to improve sales productivity
The successful candidate will also play a key role in coaching and mentoring high-performers (6+ Associates per annum) - what we consider our Partners of Tomorrow
What you’ll need:
Track record of achieving and/or exceeding sales goals and quotas
Experience in a commercial orientated role (i.e. account management, business development, sales etc.), as well as experience leading small but high-performing teams
Strong commercial acumen (i.e. sales methodologies, building proposals, pricing negotiations). Grasps the importance of trust-based client relationships when selling professional services/solutions
Innovative, open-minded, curious, and willing to push the boundaries
Executive presence with experience presenting to senior leaders, internally and with clients
Experience managing and developing small but high-performing teams and of working in a matrix environment
Ideally will have experience in Consulting but open to candidates from other Industries (i.e. Tech)
Ability to travel within Europe as needed. Anticipate no more than 10% of time
The requirements listed in this job description are guidelines, and not hard and fast rules. You do not need to satisfy every requirement or meet every qualification listed to apply for the role. If your skills are transferable and your experience relevant, we’d love to hear from you. Applying gives you the opportunity to be considered.
Diversity, Equity, and Inclusion at Gartner:
Women at Gartner: Our Women at Gartner Employee Resource Group is focused on driving the recruitment, development, engagement and visibility of women by creating a network to exchange ideas, elevate skills and provide access to leadership. Click here to find out how https://jobs.gartner.com/inclusion/women-at-gartner/
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Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.
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Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.
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