Job Description
We’re seeking an enthusiastic and motivated individual to lead our Liverpool based sales team. As the sales leader, you will play a crucial role in driving growth and contributing to the company vision. You’ll take responsibility for the department and will be the direct line manager for the full sales team.
The sales team's primary responsibility is to convert registrations from our website into participants on our program and in turn, increase the number of people positively impacted by our program. It is highly customer-facing, the department will spend most of the time communicating with applicants over the phone to complete an initial vetting assessment and secure their commitment to our program.
Location: Liverpool
Closing Date for Applications: Until the position has been successfully filled
Hours: Full time, 35 hours per week
Skills & Responsibilities
Responsibilities
- Your primary responsibility will be to ensure registrations from our website convert to participants on our program
- Achieve agreed sales targets and outcomes within schedule, monitoring progress on an ongoing basis and taking corrective action if required
- You’ll train, lead and mentor Sales Coordinators, scheduling in regular one to one meetings and creating bespoke personal development/training plans
- You will set and track team and individual priorities and goals. You will hold individuals accountable and support the personal growth of your team members
- You’ll lead effective and productive department meetings
- You’ll spend a good amount of time working on strategy, working at least 3 months ahead, anticipating what is coming and having a clear plan
- Collaborate with Marketing to build sales strategies, have input on campaigns in order to boost qualified leads and to monitor any adjustments to marketing spend
- You will have global oversight and will provide support to country offices and partners, striving to hit global targets
Skills
- You’re creative and customer-centric, you generate, fully own and implement new ideas and systems in order to strive for higher conversion rates
- You have a passion for sales, you are target driven and self-motivated. You know it’s about connection and motivating people to move forward by sharing your experience and passion for summer camp or travel
- You’re an enthusiastic person who understands how travel can impact people’s lives
- You are a planner and a finisher, you think ahead to avoid potential problems and have a strong sense of urgency to achieve defined objectives
- You are proactive, organised and can keep the team motivated whilst managing a heavy workload
- You thrive in fast-paced environments with a quick turnaround of work
- You’re positive, driven and connect with our company culture and values
- You have an understanding of the UK student market/demographic
- Previous experience of managing a sales/customer service team or in a senior sales position
- Proven track record of successfully achieving sales targets
- You’re analytical and have a deep understanding of sales metrics such as cost per registration and cost per sale. You use metrics as a tool to gauge performance and help create effective sales strategies
- You’re experienced in creating and improving sales processes. You monitor processes regularly to ensure they have the highest level of efficiency and effectiveness
- You look for threats and opportunities that impact your area of work and come up with creative solutions
The company
For the last 15 years Camp Canada has been the leading provider of international staffing to Canadian Summer Camps. We are driven by our values and our mission to develop people through camp - everyone in our team believes in the incredibly positive impact of cultural exchange and the camp environment, and our vision is to allow thousands more young people the chance to develop themselves through Camp. In our UK office, we recruit excited young people to work at Canadian summer camps. For our participants, we are here to make their summer camp vision a reality. From the moment they begin, we are committed to giving them the best experience at every single point.
And that’s where you come in
You’ll be part of an inspiring global company with colleagues across the world. You will be directly impacting 1000+ participants globally as they begin their journey. You'll be part of changing the lives of millions of young people through summer camp.
Slightly different from the norm, here at Camp Canada, we work from a ‘season to season’ perspective. The start of our season is August and here we fly out of the blocks, geared up and ready to go with a heavy focus on sales. Come January, we fly over dozens of camp directors from Canada who meet participants face to face at our infamous hiring fairs. To round up the year, we focus on helping participants organise their paperwork, book their flights and prepare them for the summer of their lives.
The perks
- Hybrid working, with vibrant office situated in the Baltic Triangle, Liverpool
- A thriving company culture driven by strong values & highly invested staff
- Social activities and events
- MacBook provided for all employees
- Travel opportunities
- Free parking
- Relaxed dress code
Who to contact and how to apply
If you have any questions about this role, or to apply, please send in a CV and cover letter to Rachel Adams (rachel@campcanada.ca)
- Once you've submitted your application, the team will review your submission, and may reach out for a short screening chat over video call
- If you pass the screen you will be invited to up to two follow up interviews. The calls usually take between 30 minutes to 1 hour each
- The first round of interviews will take place week commencing 3rd July 2023 and will be in person at our Liverpool office.
- Any follow up interviews will take place virtually.
- Once the interviews are complete, the team will meet to discuss several roles and candidates and may:
- ask one or two follow-up questions over email or a quick call.
- go directly to making an offer.