Job Description
Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dancefloor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in.
Ready to make your application Please do read through the description at least once before clicking on Apply.
We’re looking for a Senior Account Manager to join our Operations team, forming strong relationships with venues and promoters in the UK.
At DICE, you’ll be part of the company that’s redefining live entertainment. It’s a place where you can be yourself, influence the culture, and create work that you’re proud of.
About the role
You’ll be joining a team that’s responsible for developing partner relationships. You’re an expert in the UK music and live entertainment industry, and you know what makes promoters and venues tick. You’ll find ways to help our partners thrive and build high-level relationships with major accounts, focusing on service, engagement and growth targets.
You’ll be
- Building relationships with partners to drive revenue and ensure retention
- Using your knowledge of DICE and industry best practices to provide first-class support
- Working with our Marketing, Field Operations and Client Success teams to manage on-site needs for events
- Maximising the success of partner events
- Assisting the Content team with new business opportunities
- Working with the Director of Music Partnerships and Account Director on contract renegotiation
You are
- Passionate, humble and talented
- A fan of music and culture
- Actively responsible
- An expert in building relationships
- Confident communicator
- Organised and able to manage multiple high-priority projects
You’ll need
- Proven experience as a Senior Account Manager in live events
- Experience in music and events
- Experience in commercial negotiation, marketing exp and social media
- Presenting experience – in your element when chatting face to face
- Enthusiasm about the industry
- Strong communication skills, attention to detail and resourcefulness
- An analytical mind
- Excellent knowledge of how venues and promoters work – ticketing experience is a big plus
About DICE
Our teams work from London, New York, Los Angeles, Barcelona, Paris, Milan and Samara. We're building products that will revolutionise the industry for fans, artists and venues – and we’re growing fast.
We know that having a variety of perspectives makes us a better company – it’s why we strongly encourage members of underrepresented communities to apply. Find out how we’re creating a more diverse, equitable and inclusive DICE .
Our benefits
- Competitive salary
- Unlimited holiday
- Private health care
- Free therapy and coaching
- Generous parental leave
- Remote working
Application process
Our process usually involves a quick chat on the phone, a portfolio review or task and a couple of interviews where you’ll meet the people you’ll work with. We’ll keep you fully informed along the way.