Job Description
What is the purpose of this role?Senior Account Managers are responsible for delivering great customer service, whilst consultatively selling into their existing client base and increasing their portfolio’s net growth.What will I be doing? Manage circa 100 accounts within the SMB sectorDeliver amazing customer service; responsively and passionatelyDemonstrate consultative sales technique’s, objection handling and conflict resolutionHit performance related KPIs and sales targetsUpsell and cross sell relevant products to your client baseMaintain regular communication structures within your client base, including service reviews, commercial reviews, some of which will also include stakeholders within ANS (Heads of, Directors)Proactively renew contractsEnsure solutions and products we are selling to clients are fit for purposeBe a point of escalation for clients where neededReduce client churn by ensuring clients feel valuedBecome a strategic partner advising clients on products which will improve their business efficiency and reduce riskBuild and develop key relationships with influencers and decision makers What will I bring to the role? Proven track record of managing medium/large sized businessesStrong commercial acumenIn depth understanding of public cloud technology and taking clients on digital transformational journeysStrong consultative sales skillsAbility to manage relationships with key stakeholders, at a high levelExperience in creating and executing key account management plansAble to build trusted advisor relationships with clients, and using this platform to constructively challenge and disrupt a clients technology stack, to deliver results Strong face to face presentational skills A passion to develop and grow in the roleConfidence to build relationships across multiple levels quickly and successfullyHighly organised, with the ability to prioritise is criticalA keen interest technology is importantStrong sense of ownershipWhy work for ANS?At ANS, we’ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative – and we do it like no other. We invest in our people. In training, development, health and more – we give you the benefits and flexibility to maintain a happy work-life balance.We’re proud of the inclusive, fun, dynamic environment we’ve created. It’s a safe space that works for all. You don’t have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at .What’s in it for you?With fantastic benefits, an inclusive culture, and a cool office space, we’re your kind of workplace.Company benefits As standard: 25 days’ holiday, plus you can buy up to 5 more daysA little extra: we’ll give you your birthday off, and an extra celebration day for whatever you want! Tying the knot? You get 5 days’ additional holiday in the year you get married. Oh, and 5 volunteer days!Private health insurancePension contribution match and 4 x life assuranceFlexible working and work from anywhere for up to 30 days per year (some exceptions)Maternity: 16 weeks’ full pay, Paternity: 3 weeks’ full pay, Adoption: 16 weeks’ full payCompany social events – get ready for a jam-packed calendarElectric car scheme12 days of personal growth development time ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly, regardless of age, disability, gender reassignment, gender expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only.