Job Description
Senior Claims Handler £21,000 - £24,000 (depending on experience) Remote / Hybrid - Culmhead, TA3 We are currently looking for people with excellent communication and interpersonal skills to join a Nationwide company with excellent benefits and to kick start an amazing career opportunity. What will you be doing? You will be to be the first point of contact for customers, ensuring that you collate all the information on the system to ensure the customers journey is seamless. Owning a caseload of claims across a multi-client team Managing all aspects of the claim from start to finish Being available to field calls from customers, clients, and suppliers. Being responsible for the pivotal part of the customer journey regarding their claim Engaging with clients, customers and suppliers via email, phone, and our bespoke messaging service Where appropriate, investigate cases to ensure all the information is correct. Handle all cases from registration to completion. Build rapport and gain positive relationship with customers and colleagues. What are they looking for? Over 2 years experience in a similar role Self-motivated Prioritise your workload. A natural communicator and a flare for building rapport with people over the phone A great team player Enthusiastic and confident The role will require you to take on leadership level responsibilities such as managing a region Hours and Benefits Monday Friday (possibly occasional Saturday on a rota basis) 37.5 hours per week between 9am 5pm 28 days holiday Birthday off work Charity Days Off Healthcare Can purchase extra holidays Cycle to work scheme Paid lunch once a week when in the office Team nights out Annual Staff awards Interested? Call Laura on 07747 446152 for more information