Job Description
We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Most people hate the software they use at work. Business software is clunky, expensive, hard to setup and frustrating to use. If the software that you use in your personal life is so easy and intuitive to use, why can’t business software be that way too? We pride ourselves on building powerful, sophisticated software that’s fun and easy to use. We are constantly on the lookout for smart people who are passionate about creating great products, designing great experiences, building scalable platforms, and making customers happy. If you are a good speaker, good at building (mathematical) value models and can communicate effectively with a variety of audiences , we want to talk to you. Hit us up and let's chat. As a Value Engineer, you will collaborate with our sales account teams to create and develop business cases derived from a value-based methodology. Create analytical models and custom executive presentations for key accounts. Collaborate with sales enablement to establish and provide enablement training on how GTM can leverage VE content and collateral Work closely with other value engineers, account executives, and solution engineers to contribute to overall value assessment and findings. Assist in the production and delivery of executive-level presentations in the field. 3+ years of hands-on professional experience in Value Engineering, Pre-sales Value Consulting, Solution Engineering, and/or management consulting. ~ Deep financial analysis and modeling of ROI and TCO concepts to justify business cases. Familiarity with technology and/or enterprise software preferred. Familiarity with CRM, ITSM and Customer Service solutions is a plus. ~ Fluent in English 25 days annual Paid-Time-Off (PTO) ~ Life & Long-Term Disability insurance ~ Medical Insurance ~ Company Funded Employee Assistance Program (EAP) for both you and your family ~ Discounted Tax Support Services We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.