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Job Description
Job Description
This is a fantastic opportunity for a CRM Manager to move tech-side, build relationships with global enterprise businesses and deliver actionable customer insights while working for a hugely successful CDP in rapid scale mode globally.
The Company
This AI SaaS platform enables brands to manage and automate customer marketing plans with highly effective personalised communications based on real-time customer behaviours across single or multiple channels (email, SMS, push, in-app etc).
- AI Customer Orchestration SaaS
- Gaming and eCommerce specialists
- $100m in funding by top investors
- Circa 400 employees based in New York, London and other global offices
The Role
Working closely with the strategic services team you will consult and investigate your client's customer data and help them understand and translate it into actionable insights – adding value to critical marketing processes!
- Consult with enterprise clients about complex CRM problems
- Deliver data-lead recommendations on custom marketing methodology
- Own senior stakeholder management for the business's top 25%, premium clients
Desired Skills & Experience
- Background as a CRM Manager
- Solid understanding of data analytics
- Premium communication and commercial aptitude