Job Description
AboutFresha
Fresha is the only subscription-free appointment booking software for beauty and wellness businesses.
Available in 120+ countries worldwide, used by 100,000+ businesses and 450,000+ professionals worldwide. Over 800 million appointments have been booked through Fresha to date.
Salon, barbershop and beauty professionals can use the platform to manage their entire operations with intuitive software and financial technology solutions. Fresha has zero monthly fees with optional paid features, including card payment processing.
The Fresha ecosystem gives beauty and wellness professionals everything they need to run their businesses seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, product inventory, and team management, all in one place.
Fresha also allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace.
Fresha is headquartered in London, United Kingdom, with global offices in New York City, Vancouver, Sydney, Dublin, Amsterdam, and Warsaw. The company raised $185M in venture capital funding to date from leading institutional investors
Role overview
Given our exciting and progressive growth plans, we are looking for an exceptional Senior Data Analyst (Commercial) to come and join our global business.
In this role, you'll be instrumental in driving our revenue growth, enhancing profitability, and identifying commercial opportunities across sales, marketing, operations, and product divisions.
Reporting to the Lead Commercial Analyst and collaborating closely with Engineers, other Analysts, and Commercial teams, you'll be developing data models, metrics, and insights that fuel our growth and open up new perspectives.
This role is perfect for someone who thrives in a fast-paced environment, enjoys independent work, loves a challenge, and is eager to make a significant impact.
Key accountabilities- Effective Collaboration: Work closely with commercial, marketing, engineering, and even product teams to make an impact. Your role involves engaging with various stakeholders, integrating your analysis into their daily decisions, and understanding their diverse objectives and perspectives.
- Influential Storytelling: You'll be turning complex analyses into compelling, actionable insights, persuading others to act on your findings.
- Outcome Measurement: Develop metrics from complex commercial, product, and customer workflows to identify opportunities and inform decision-making at all levels.
- Automation and Modelling: Experience in automating reports and metrics is essential for providing timely, intervention-free data access.
- Tool Mastery: As part of a nimble company, you’ll need to be comfortable diving into various tools and setting them up to extract the insights we need.
- Adapting to Change: Stay in tune with our commercial and marketing teams, ensuring our data models and strategies remain aligned with operational processes.
- Proven experience in developing and implementing growth analytics strategies with commercial, marketing, sales, or product teams.
- Expertise in transforming complex analyses into persuasive insights for decision-making.
- Advanced skills in data analysis, particularly with SQL.
- Familiarity with data modelling practices and pipeline development.
- Extensive experience with BI/visualisation tools.
- Experience working with cloud data warehouses.
- Proficiency in dbt.
- Skills in Python/R.
- Experience with Fivetran, Prefect, Snowflake, and Periscope.
- Familiarity with writing ETL pipelines using SQL and Python, and orchestration tools like Airflow or Prefect.
- Background in experimentation.
- Experience in fast-paced, venture-backed startup environments.
Inclusive workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
If we don't respond to your application within 7 days, please assume your application has been unsuccessful