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Job Description
The Professional Services Senior Deal Architect at Fusion plays a vital role in scoping and selling services to our mid-sized and large prospects. This position requires close collaboration with the Professional Services, Sales, and Product teams to establish best practices, develop scoping processes and standards, position solutions, and create Statements of Work (SOWs) for our prospects. This role involves supporting the sales cycle through a successful handoff to the Implementation team, ultimately concluding with project kick-off.
- Collaborate with the Sales team to position suitable solutions, utilize business acumen and best practices to translate client business and technical objectives into actionable proposals.
- Facilitate prospect/customer meetings to gather key information for scoping purposes, engaging internal experts as needed to respond thoroughly and promptly.
- Establish credibility and trust with prospects/customers through relationship building during the Sales cycle support and consultative problem-solving approaches.
- Update Professional Services Opportunities, manage pursuits, build and present project SOWs, and be an integral partner in closing deals.
- Build out Statements of Work (SOWs) based on individual client technical scope and associated project activities, including estimating total project length, and present to clients through redlining.
- Liaise with PS delivery teams regarding project objectives, resourcing skillset requirements, and timing, providing status updates and setting expectations on key deliverables to the Sales team in a pro-active cadence through engagement closure.
- Present to management, clients, and other relevant audiences as needed.
- Proficient in process engineering and optimization, process documentation, process training, and streamlining/automating functions.
- Responsible for managing and reporting Risk during pursuit process with reasonable mitigation steps as appropriate on medium to large projects.
- Driving Professional Services strategic initiatives as needed and assigned.
- Train and mentor new hires to Deal Architecture team.
- Other duties as assigned by your manager.