Senior Hpc Technology Consultant Job In Gloucester

Job Title - Senior HPC Technology Consultant

Location - Gloucestershire - Fully on-site
Salary - £75 - £85K Per Annum
Benefits - Bonus (7.5%), career opportunities, private medical, excellent pension, and social benefits

The Client - Curo are collaborating with a global edge-to-cloud company advancing the way people live and work. They help companies connect, protect, analyse, and act on their data and applications wherever they live, from edge-to-cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

The Candidate - We are looking for a Senior Technical Consultant (HPC) to provide technical Hardware and Software support for large HPC (High Performance Computing) systems for a UK government customer based in the Gloucestershire area. The role is on a customer site, based on business days with occasional out of hours work. We are looking for a candidate that takes an analytical approach to problem solving, and who will be committed to driving any issues through to completion. Excellent communication skills and a customer-focused approach are important. The successful candidate will have a calm demeanour, and the ability to work in high-pressure situations.

Please note this role requires a candidate who is eligible to undergo DV Clearance.

The Role - This role sits in the High Performance Computing (HPC) & AI Business Unit. This is a High-Performance Computing (HPC) specialised position that offers in-depth exposure to Linux, High Speed Networks and Parallel filesystems. You will be responsible for providing in-depth technical support and become a trusted advisor for the planning, delivery, implementation and on-going support of HPC and AI technology solutions designed to meet customers' business needs.

Duties -

• Perform a technical leadership role within a dedicated team to deliver support on advanced HPC & AI hardware and software technologies.
• Maintain meticulous records of planned maintenance actions and outcomes within the case management systems.
• Provide input to the technical sales team in identifying opportunities and developing solutions.
• Provide a professional and positive approach to the customer and ensure excellent communications with all levels of the customer community.
• Follow technical escalation procedures to ensure critical issues are elevated as required to receive maximum focus and early resolution.
• Coordinate implementation of new installations, designs, and migrations for HPC & AI technology solutions.
• Respond to requests for technical information from customers.
• Engage in technical problem solving across multiple technologies; often needing to develop new methods to apply to the situation.
• Be willing to participate in a 24x7 on-call rota should it be required (there is an uplift for any hours outside of regular hours).
• The successful candidate would be expected to prioritise supporting critical systems, which may require extended hours as necessary to ensure the systems are fully functional.

Education and Experience Required:

• 5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in Computer Science or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total).
• Advanced skills in customer service and customer facing communications.
• Business fluency in English language
• Analytical mindset, able to understand all architectural dependencies of technologies in the customers' IT environment.
• Ability to obtain DV (Developed Vetting) level UK security clearance.

Knowledge and Skills:

In-depth knowledge of:

• Linux/Unix operating systems
• (HPC) file systems
• Cluster management systems
• Knowledge of storage systems, including parallel filesystems, such as lustre, is highly desirable, but not essential.
• Networking and security
• Server components including motherboards, memory and storage, network Switches.
• Knowledge of programming and Scripting (eg Perl, Python, C++, etc.).
• An ability to stay calm and professional under pressure while working to strict deadlines is essential.
• The candidate should be flexible and willing to travel when required.

Ideally, an understanding of:

• Storage systems
• High-speed communication architecture
• An understanding of batch job submission systems, such as SLURM, PBSPro etc

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}

To apply for this Senior HPC Technology Consultant contract/permanent job, please click the button below and submit your latest CV.

Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.

Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.