Job Description
Senior Manager – Field Applications and Customer Support
Permanent Position
Hybrid (Offices in London) with travel
£ Highly competitive salary + Excellent Benefits
Do you have extensive experience within Field Applications or customer service and support? Have you worked within diagnostics, or a similarly complex and regulated industry?
Would you like to hold a senior position within the Field Applications, Customer Service and Support function of a ground-breaking medical diagnostics company entering the next stage of company growth, product development and commercialisation within the UK and US?
My client are a well-funded and trail-blazing MedTech company with a disrupting diagnostics platform, providing fast and insightful near-patient analysis for a range of unmet clinical needs. With an international presence, my client has already enjoyed commercial success from their technology and has a strong product development pipeline, so are looking to bring onboard a Senior Manager – Field Applications and Customer Support, to lead this function of the commercial team.
As the Senior Manager – Field Applications and Customer Support, you’ll lead the development of a world-class Field Applications and Customer Service / Support function, developing key materials and infrastructure, in addition to building out an experienced field and support team.
This is a rare opportunity to join a growing commercial team and head up their Field Applications and Customer Service / Support function, within an organisation focused on developing cutting-edge diagnostics, set to revolutionise near-patient testing.
Key Responsibilities of the Senior Manager – Field Applications and Customer Support will include;
To be considered for the Senior Manager – Field Applications and Customer Support vacancy, you’ll need the following skills and experience;
Please note this role will involve both national (UK) and international travel.
For further information, please apply online or contact Katie-May Kress at CY Partners for further information.
Key Words: “Manager, Management, Senior Manager, Field Applications, Service, Support, Customer Support, Field Application Specialist, FA, FAS, IVD, Medical Device, Diagnostics, Training, Technical, Customer Training, London, Hybrid, Travel, National, International”
The recruiter has stated that all applicants for this job should be able to prove that they are legally entitled to work in the UK. CY Partners Recruitment Ltd, trading as CY Partners is an Employment Business/Agency.