Job Description
Senior Marketing and Communications Manger
Whitechapel Gallery
Post Date: 05 Apr 2024
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JOB OVERVIEW
The Senior Marketing and Communications Manager plays a vital role both within the communications team and organisation. The postholder will have had significant experience in a similar role and exemplify a range of skills and expertise to inform and shape their leading role in designing and implementing activity that extends the reach, influence and activities of the Gallery, nationally and internationally. A key focus of the role is around growing and developing existing and new audiences – especially those based in our local area, as well as continually assessing and improving our outreach and engagement platforms (print and digital).
The Senior Marketing and Communications Manager reports directly to the Director of Communications and works collaboratively and insightfully to ensure the team develops effective, stand-out marketing, communications and Audience Development Strategies in line with the Vision, Mission and Values.
The Senior Marketing and Communications Manager line manages the Communications Assistant and works closely with the Gallery’s designer, media buyers, production suppliers and web development agency, often being the first and main point of contact. They will also liaise regularly with the Visitor Relations team to ensure questionnaires (ACE mandated as well as bespoke) are carried out regularly to gain insights into our audiences, and that resulting data is shared cross organisation for analysis and action. Likewise, the Senior Marketing and Communications Manager will also be integral to the implementation and development of our new CRM system (Spektrix), supporting organisational understanding and usage of this platform to further inform and develop audiences.
Conditions of work
- Contract: Permanent
- Hours of work: Full-time (36.25 hours per week)
Monday to Friday, 9:30am – 5:45pm, with one hour for lunch. - The period of notice is 3 months in writing on either side
- Probationary period: 6 months
- Due to the nature of the job, some evening and weekend work will be required, as well as occasional travel. This will be compensated by time off in lieu.
Interviews will take place in the week commencing 29 April 2024.
We want our workforce to represent all sections of the community and expect all our workers to firmly commit to working with the Gallery to create an equal, diverse and inclusive workplace. Our ambition is to reflect society and to create a diverse, inclusive and welcoming environment for all to experience art.
Charity number: 312162 Company number: 4093862
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