Job Description
Hours: 37.5 per week, Monday - Friday
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Location: Hybrid remote working across our offices, at both Cargo HQ DNATA City East, London Heathrow Airport and our VHQ in Crawley
Contract: Permanent
Closing Date: Monday 20 March 2023
In a nutshell
At Virgin Atlantic, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo.
It’s in our DNA to disrupt the market and lead the way with fresh ideas. Bringing new approaches to the industry, and remaining a loud and proud voice for positive change - be it on issues of sustainability, people or our communities. So, if you’re ready to take your career to new heights, read on.
As Senior Network and Flight Planning Analyst within our #CargoFamily you'll spearhead the Network and Flight Planning function. Owning Cargo’s processes and delivery of flight planning and network optimisation. Ensuring it is fit for purpose, relevant to the contemporary organisation and constantly strives to strike better balances between commercial pressure, customer sentiment and operational reality.
You will also benchmark success and determine goals oriented towards continuous improvements. Whilst developing brilliant working relationships across cargo, becoming the ‘go to’ resource for problem resolution and solution – in relation to tactical flight optimisation, this has never been more pivotal in our journey to becoming ‘most loved’.
Day to day
- Provide and create new tools to support internal business processes.
- Drive continuous improvement through the use of data analysis
- Ensure flight planning and prioritisation processes meet operational requirements and generate maximum benefit
- Manage short-term capacity for flights
- Take ownership for handling any issues from internal customers and offshore team
- Find solutions and compromises to often incompatible contradictory problems
- Develop existing and create new brilliant working relationships across the organisation
- Coordinate cargo’s response to disruption to the schedule and flying programme.
- Ownership of the seasonal flying and trucking schedule loads and updates
- Be the lead contact and represent cargo within the Airline commercial and operational teams
- Provide support and input to the business for ad-hoc project work.
- Create analyses and lead new business ventures and opportunities.
- Communicate, influence and present to partners of all levels
About you
Do you have experience within some or all of the cargo areas - Cargo Commercial, Cargo Customer Service, Cargo Sales and Operations? Do you have demonstrated experience and a track record of operating at a Senior Analyst level? Then this could be the role for you!
Alongside the above, we're looking for the following to be successful in your application:
- Ability to persuade and influence partners across all levels and functions whilst building durable and effective working relationships
- Advanced knowledge and practical application of Excel. With SQL and Power BI being a desirable skill to really set you up for success
- Experience in delivering projects and analysis in a fast-paced and dynamic environment
- Confidence in decision-making, with sound commercial awareness, and able to defend those decisions at all levels
- Ability to prioritise own workload against tight deadlines
- Excellent communication skills - both written and verbal
So, if you have proven experience in delivering analysis to a high standard and working to tight timeframes in a fast paced, multifaceted environment, then we'd love to hear from you!
Be yourself – Our differences make us stronger
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer, and actively encourage applications from all backgrounds. At Virgin Atlantic we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference, and everything that makes our colleagues unique, by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible, and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (Recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered.