Senior Pr And Communications Executive Job In London

Job Description

This role is for an experienced, Senior PR and Communications Executive with a proven track record in delivering effective and timely communications to both external and internal audiences.

Make your application after reading the following skill and qualification requirements for this position.

This role is split into two main areas covering PR and stakeholder communications and works closely with both the Head of Marketing and the Channel Marketing Manager to ensure the reputation of Motability Operations Ltd is protected and promoted positively. The successful candidate will have experience in these areas and will be confident in delivering a range of communications in a timely manner to relevant stakeholders.

This role is a great opportunity for someone looking to gain further experience in their PR and communications career and who is ready to make their mark in a busy and proactive team. The successful candidate will be an enthusiastic self-starter with an eye for detail, who is confident working with a wide range of internal and external stakeholders. 

Manage the public profile and reputation of Motability Operations Ltd

• Working closely with the Head of Marketing, you will manage the relationship with our external PR agencies to:
  oHandle and respond to a range of reactive media enquiries
  oDeliver positive PR coverage to maintain the reputation of the Scheme and increase awareness through a range of press releases supporting quarterly pricing, customer events and other marketing activity
  oProvide PR support to the team and wider business areas when needed such as new product launches / Scheme changes
  oMonitor daily media coverage and online activity
  oProvide briefings on key topics to the senior management team
  
• Manage the Stakeholder Engagement Programme: 
  oWork closely with our external PR agency to drive engagement and develop our relationships with both new and existing key disability organisations
  oCoordinate face-to-face briefings and regular meetings to update these stakeholders on business activities
  oDeliver regular communications such as quarterly e-newsletters, engagement events and presentations for meetings and AGMs
  oReview and manage sponsorship/partnership opportunities received throughout the year
• Work closely with the Motability charity to maintain a positive public profile of the Motability Scheme 

Stakeholder Communications

• Manage corporate communications:
  oResponsible for ensuring the Motability Operations Ltd brand is communicated consistently and accurately, protecting the reputation of the company:
  oManaging the content and copy on the corporate website (motabilityoperations.co.uk) including regular news updates and regulatory reporting requirements
  oPrepare up-to-date and on-brand content to support external facing corporate communications 
  oPoint of contact for the business for general company information and reviewing corporate case studies for suppliers and partners 
  oBrand management of the Motability Operations Ltd brand and logo
• Manage the disability organisation engagement programme: 
  oWork closely with our external PR agency to drive engagement and develop our relationships with both new and existing key disability organisations
  oCoordinate face-to-face briefings and regular meetings to update these stakeholders on business activities
  oDeliver regular communications such as quarterly e-newsletters, engagement events and presentations for meetings and AGMs
  oReview and manage sponsorship/partnership opportunities received throughout the year
• Support HR in the delivery of internal communications including:
  oRegular, company-wide communications to drive employee engagement and a positive company culture (e.g. employee newsletter, intranet and employee initiatives)
  oCompiling and circulating monthly company performance report
  oSupporting employee events 

Budget management

• Work with the Channel Marketing Manager to manage the relevant areas of the Channel Marketing budget, track the spend for the above activities and provide updates on the current and expected spend when required

About You

You will have gained the following skills/experience:

• Experience of working in a marketing/comms/PR-based role for 3+ years, with specific experience or interest in PR and internal/corporate communications
• Excellent written communication skills and a keen eye for detail 
• Experience managing external suppliers and agencies 
• Ability to manage multiple priorities and achieve deadlines
• Confident in managing both internal and external stakeholders 
• PR, communications, or marketing qualification
• Experience using Content Management systems
• Experience working in a sensitive political or regulated environment

Personal Attributes 

• Outstanding communications skills
• Problem solver, decision maker and creative thinker
• Enjoys working as part of a busy teamFlexible and ready to adapt to new challenges as and when required

About The Company

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 630,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do, and our people demonstrate these values:

• Empowerment
• Empathy
• Inclusion
• Forward thinking

As a Motability Operations team member, the benefits you can expect are:

• Competitive salary and discretionary annual bonus
• 15% non-contributory pension (9% non-contributory during probation period)
• 27 days holiday in addition to bank holidays
• Life assurance
• Voluntary benefits such as dental insurance and gym membership
• Cycle to work scheme
• A flexible working arrangement between home and the office 

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender. 

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.

Motability Operations Limited is authorised and regulated by the Financial Conduct Authority under reference number 735390. Please see our Terms and Conditions for more information.