Job Description
Job Description
About us
Move over boring. Time for a more thortful world! At thortful, we don't do dull, boring or 'it'll do'. We give a shit. Our cards are the most creative, diverse and responsible on the market - powered by real people who care.
A punky side-hustle for diverse creatives, thortful’s marketplace harnesses 4,000+ kitchen table businesses so that the nation can express how it feels; real & raw not Hallmark or gushing-dross, smashed or grabbed from petrol stations or bought under duress from a certain pink goliath (ahem).
We live longer when we’re loved - whether that love be crude, lewd or down right rude, to topically attuned or design-led and heartfelt, with 85k+ cards to send, thortful goes beyond ‘it’ll do’ when it comes to cards and care.
Beyond ‘it’ll do’ applies to how we do business too. We pay our creators a market-leading royalty and stimulate them with insights, research, and advice on how to grow as a creative or build their creative empire.
We’re print-on-demand and UK based so helping to pull back the consequences of the traditional card industry that mostly ships in tonnes of paper from Asia. We're working on reducing our carbon footprint and offsetting our offices with our partner, Ecologi, and all our cards are fully recyclable without the glitter or tat that corrupts recycling. Heck, even our inks are vegan!
And we support our wonderful internal teams with flexible working, work from any where weeks, paid career coaching & learning & development funds to name but a couple of the thortful perks to get you going.
We’re a small digital-first team that’s changing an industry for the better and we're looking for a Senior Level Product Designer (12 Month FTC) to help us get there.
About the team
We are looking for a talented Senior Product Designer to join us to cover for our current designer who will be going on maternity leave. During this 12 month fixed term contract, you will be working closely with an amazing team of product managers and line managing one product designer. You will be collaborating with stakeholders from around the business including Brand, Marketing, CRM and Customer Happiness
What you'll be doing:
- Working closely with our PMs across our different squads, where you will be leading the design direction across our agile squads.
- You are comfortable setting up and leading customer research, both quantitive and qualitative and synthesising your findings in a way that can be easily played back to the business.
- You can effectively collaborate with our engineering team, to run through designs, discuss feasibility and lead design refinements if necessary
- Creating design deliverables at various levels of fidelity, from sketches, flows and sitemaps to wireframes and interactive prototypes.
- Owning and delivering intuitive, efficient and delightful user experiences across our website
- Exploring and evaluating UX best practices and incorporating them into our product
- Managing and developing a Product Designer.
A bit about you:
- 5+ years experience as a product designer, who has experience working in B2C and in cross-functional teams (with engineers and PMs) to ship products with impact
- An online portfolio showing experience designing web or mobile applications;
- You enjoy working in a fast-paced environment. You are able to move super fast to the right solution as an individual (with a clear understanding of the problem space & goals before designing, time boxing mindset, and quick iteration)
- You thrive on taking ownership whether it be leading workshops or championing for UX as well a collaborative mindset to ship products
- You’ll be keen to learn and comfortable experimenting to find the best possible outcome
- You are able to translate design concepts into production, collaborating with engineering teams to deliver value to customers at the highest level of craft quality
- You have knowledge and experience of industry best practices (e.g. WCAG accessibility, system thinking)
- Previous experience in working in e-commerce
- Experience managing/ mentoring other designers
Some of the thortful perks
- Hybrid working model
- Flexi time
- One work from anywhere week per quarter
- 25 days annual leave plus bank holidays (increasing with length of service) + opportunity to sell back unused days.
- Private health insurance with Vitality
- Sanctus coaching for personal and professional development
- thortful credits worth £300 per year
- A minimum of 4 learning and development days per year
- £300 annual personal development fund
- Cycle to work scheme and interest free travel loan
- Salary Exchange Pension
- Staff discounts and employee referral scheme
- Wednesday team socials/ evening drinks
- Enhanced parental leave policy (subject to length of service criteria)
Excited about this role but worried that you don’t meet all the criteria?
Much like our creative market place, we want our workplace to represent all people - the more voices and outlooks we have ringing through our business, the more we will collaborate & thrive. So, if you're passionate about creating a more thortful world, that's less dull, boring or 'it'll do', then you'll fit right in & you're very welcome.
We respect and value differences and we encourage all applicants to this role to come as they are. If your past experience doesn't perfectly align to the job description, don't fret - apply! You may have experience we haven't considered and could be ideal for this role or another opportunity in our business.
If we can support you with any adjustments as part of the application or interview process, just let us know. Here to help.