Job Description
Salary 35,000 - 40,000 GBP per year
Make your application after reading the following skill and qualification requirements for this position.
Requirements:
You have experience of quickly understanding customer workflows, asking insightful questions, and validating problems and ideas.
- You demonstrate empathy and insight when engaging, advising, supporting and negotiating with colleagues and customers in all areas of an organisation.
- You make well-reasoned decisions that demonstrate attention to detail, creativity, good judgement and pragmatism, with an emphasis on adding value.
- You are proficient with business software including email, presentations, spreadsheets and word processing.
- You are a considerate communicator who actively listens and values clarity when working with colleagues and customers.
- You are a lifelong learner who enjoys sharing your knowledge with others.
Responsibilities:
- Product Management
- Applying expertise and good judgement when collaborating with customers to understand their problems, find opportunities and propose solutions.
- Creating insightful story maps, flowcharts and mockups to capture and share knowledge and ideas.
- Consulting with lead software engineers during the scoping of projects, in particular to consider feasibility and cost effectiveness.
- Turning conversations into user stories that record goals and acceptance criteria.
- Supporting the management of projects throughout their life cycle by purposefully gathering, interpreting and disseminating information amongst colleagues.
- Giving constructive feedback on software as it is developed and advocating for users.
- Working closely with customers to ensure the success of products and projects, for example by clarifying the implications of decisions and documenting discussions.
- Analysing feedback from customers and users to identify improvements and refine roadmaps.
- Monitoring and forecasting income, and growing it by creating and advancing products for new and existing customers.
- Understanding and following relevant legislative requirements, for example those relating to information security or computer system validation.
Leadership
- Actively participating in the company's recruitment and interviewing activities.
- Mentoring new product managers by sharing expertise and providing regular feedback to support their professional development.
Culture
- Fostering an environment that supports team members to communicate constructively and collaborate towards shared goals.
- Supporting team members by highlighting potential learning opportunities.
- Contributing to the company's teaching activities, for example by creating learning materials or delivering classes.
- Maintaining a high level of awareness regarding industry developments and proactively exploring new approaches and tools to improve company processes.
Technologies:
- Product Manager
- Web
- ICT
More:
Benefits- 44 days of leave (32 days of annual leave, plus bank holidays and four closure days).
- Salary of £35,000-£40,000 per annum depending on experience.
- Training budget of £2,000 per annum.
- Four hours of dedicated wellness time each month.
- Flexible working hours and hybrid working options available.
- Full time, working 35 hours per week. Part time and compressed hours can be considered.
- 5% matched contribution pension scheme.
- Access to university facilities.