Senior Technical Consultant Hpc Job In Gloucester

Job Title – Senior HPC Technology Consultant

Reference – RL7452

Location – Gloucestershire – Hybrid - 3 days week on-site

Salary – £75 - £85K Per Annum

Benefits – Bonus (7.5%), career opportunities, private medical, excellent pension, and social benefits

The Client - Curo are collaborating with a global edge-to-cloud company advancing the way people live and work. They help companies connect, protect, analyse, and act on their data and applications wherever they live, from edge-to-cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.

The Candidate – We are looking for a Senior Technical Consultant (HPC) to provide technical Hardware and Software support for large HPC (High Performance Computing) systems for a UK government customer based in the Gloucestershire area. The role is on a customer site, based on business days with occasional out of hours work. We are looking for a candidate that takes an analytical approach to problem solving, and who will be committed to driving any issues through to completion. Excellent communication skills and a customer-focused approach are important. The successful candidate will have a calm demeanour, and the ability to work in high-pressure situations.

Please note this role requires a candidate who is eligible to undergo DV Clearance.

The Role – This role sits in the High Performance Computing (HPC) & AI Business Unit. This is a High-Performance Computing (HPC) specialised position that offers in-depth exposure to Linux, High Speed Networks and Parallel filesystems. You will be responsible for providing in-depth technical support and become a trusted advisor for the planning, delivery, implementation and on-going support of HPC and AI technology solutions designed to meet customers’ business needs.

Duties –

• Perform a technical leadership role within a dedicated team to deliver support on advanced HPC & AI hardware and software technologies.
• Maintain meticulous records of planned maintenance actions and outcomes within the case management systems.
• Provide input to the technical sales team in identifying opportunities and developing solutions.
• Provide a professional and positive approach to the customer and ensure excellent communications with all levels of the customer community.
• Follow technical escalation procedures to ensure critical issues are elevated as required to receive maximum focus and early resolution.
• Coordinate implementation of new installations, designs, and migrations for HPC & AI technology solutions.
• Respond to requests for technical information from customers.
• Engage in technical problem solving across multiple technologies; often needing to develop new methods to apply to the situation.
• Be willing to participate in a 24x7 on-call rota should it be required (there is an uplift for any hours outside of regular hours).
• The successful candidate would be expected to prioritise supporting critical systems, which may require extended hours as necessary to ensure the systems are fully functional.

Education and Experience Required:

• 5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in Computer Science or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total).
• Advanced skills in customer service and customer facing communications.
• Business fluency in English language
• Analytical mindset, able to understand all architectural dependencies of technologies in the customers’ IT environment.
• Ability to obtain DV (Developed Vetting) level UK security clearance.

Knowledge and Skills:

In-depth knowledge of:

• Linux/Unix operating systems
• (HPC) file systems
• Cluster management systems
• Knowledge of storage systems, including parallel filesystems, such as lustre, is highly desirable, but not essential.
• Networking and security
• Server components including motherboards, memory and storage, network switches.
• Knowledge of programming and scripting (e.g. Perl, Python, C++, etc.).
• An ability to stay calm and professional under pressure while working to strict deadlines is essential.
• The candidate should be flexible and willing to travel when required.

Ideally, an understanding of:

• Storage systems
• High-speed communication architecture
• An understanding of batch job submission systems, such as SLURM, PBSPro etc