Job Description
About Intent HQ
Recognised by the Financial Times as one of the FT1000 Fast growing companies in Europe in 2022 and 2023, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science with a blue chip international enterprise customer base and solid financial backing from our investors. Our mission is to become the world’s preeminent Customer Intent platform by bringing together privacy-first signals intelligence, proprietary behavioural AI/ML analytics & uniquely accessible enterprise insights into a single platform that organisations will use to build more genuine, sustainable and profitable relationships with their customers. . Our initial focus solved problems for clients in the telecommunications sector, including Verizon & Orange. We have since expanded into the Financial Services, Retail and Social Media sectors including HB Reavis and Zurich Group as clients to name a few.
Our clients typically have tens of millions of customers and generate billions of interaction events each day. Our cloud-agnostic platform has been developed to handle data at this enormous scale efficiently. Intent HQ is unique because we've focused on understanding the whole customer based on zero and first party data. We extract the richest signal from that data while preserving customer privacy and turn those signals into insights and predictions that can be easily used by both non data-savvy users and data scientists alike to optimise decision-making and deliver business value, with one Client seeing an additional £26m in annual revenue as a result of using our products and services.
Intent HQ is an exciting place to work, we are very proud to have made the FT1000 Fastest Growing Companies in Europe for the third consecutive year as well as recognized by Women in Tech as the best tech employer in 2022 and 2023. We have a talented team of circa 100 -people (and growing!), with entities in London, New York, Barcelona, Lisbon & Tel Aviv and collectively speak over 16 languages!
The Opportunity:
We’re looking for an experienced Senior/PrincipalData Scientist with an ability to problem-solve creatively to join our London based team. You’ll work collaboratively with other data scientists, our product teams and our ML Engineers to shape innovative new products, deploy new ML models into production, and deliver amazing new capabilities to our customers. We aim to innovate new solutions using a wide range of machine learning approaches, and are looking for a Data Scientist who can research, apply and evaluate different techniques. As a Data Scientist at Intent HQ , you will play a crucial role in leveraging data-driven insights to propel our business strategies forward.
If you are passionate about exploring data, discovering patterns, and driving actionable insights, we want to hear from you. Join us in driving innovation and making an impact through data!
Key Responsibilities
As a SeniorData Scientist at Intent HQ, you will maximise business impact in a privacy safe way by answering questions like:
How can we better understand customer behaviours from our data sources?
Can we create powerful predictive customer embeddings from sensitive customer data in a privacy safe way?
How do we create richer behavioural insights that help us balance between marketing goals and customer experience?
How do we leverage customer response data to continuously adapt and improve our models?
Collaborate with cross-functional teams to understand business objectives and identify opportunities for leveraging data to drive business solutions.
Lead the development of machine learning models and algorithms to solve complex business problems.
Analyze large datasets to extract meaningful insights and trends, and present findings to stakeholders in a clear and understandable manner.
Design and conduct experiments to test hypotheses and validate model performance.
Work closely with ML engineers to deploy models into production and monitor their performance over time.
Stay updated with the latest developments in data science techniques, tools, and technologies, and apply them to enhance our analytical capabilities.
Mentor and provide guidance to junior members of the team.
What we’re looking for:
Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, or a related field.
Proven experience in developing and deploying machine learning models and algorithms in a production environment.
Proficiency in Python, and familiarity with data manipulation and analysis libraries (e.g., Pandas, NumPy, SciPy).
Strong understanding of statistical concepts and techniques.
Experience with SQL and working with relational databases.
Excellent communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
Ability to work both independently and collaboratively in a fast-paced environment.
Experience with big data technologies (e.g., Hadoop, Spark) and cloud platforms (e.g., AWS, Azure) is a plus.
Desired:
Diversity & Inclusion
Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practising diversity, equality and inclusion at work. At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all. Our diversity and inclusion efforts have been recognised with us winning a Women in Tech UK Award, Best Tech Employer (51-149 Employees) both in 2022 & 2023 and being shortlisted in 2023 for the category " Best Employer for parental support" , an achievement we are very proud of.
Our Culture
Working for Intent HQ, you have the opportunity to work with cutting edge technology in an environment where you are encouraged to think and act outside traditional methods. We are a growing business with a flat structure meaning everyone is visible and able to make an impact, not just in their own role, but across the business on a daily basis. We promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage. Our DNA is made up of flexibility to all staff with a family friendly approach and focus on personal development. We have high expectations and pride ourselves on our cultural standards.
Benefits
- Flexible working
- Free breakfast daily (when in the office)
- 26 days holiday (increasing with service)
- Pension scheme
- Income Protection with Employee Assistance Programme
- Life Assurance
- Oliva Mental Health platform and counselling
- Higher than statutory maternity/paternity benefits
- Work socials
- Wellbeing programme
- Cycle to work scheme
- Training opportunities