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Job Description
Job Role – Motor Vehicle Service Advisor
Responsibilities:
- Work closely with a team of vehicle technicians to ensure all customer vehicles are fully repaired and serviced according to standards and within agreed timeframes.
- Communicate with the customer regarding their vehicle repairs and any additional work required, providing excellent customer service and care.
- Knowledge of our aftersales products and services.
- Monitor and ensure that the completion of all service and repair paperwork is completed promptly, ensuring customer satisfaction.
- Ensure the Technicians are allocated to jobs according to skillset.
- Ensure customer vehicles are handled with care whilst in the responsibility of the Service Workshop and that all cars are cleaned and valeted ready for handover to customer.
For this Service Advisor position you will have:
- Previous experience working as a Service Advisor within a motor garage.
- Full driving licence.
As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
In particular, my client is looking for someone with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.
If you are looking to build your career as a Service Advisor, this company can offer you genuine career opportunities in an excellent working environment with fully funded training.
I look forward to hearing from you with regards to the Service Advisor role in Eastbourne, East Sussex.
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