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Job Description
Service Desk / Support Manager required by a growing software company located in Staines.
Find out if this opportunity is a good fit by reading all of the information that follows below.
The Service Desk Manager will manage a team of Support Engineers in software-as-a-service environment and will be responsible for
- Line managing 9 Support Engineers via Jira Service Desk
- Scheduling the on-call rota for the support team
- Allocating and prioritising up to 20 new tickets a day
- Task priorit... .