Job Description
JOB OVERVIEWWe have a fantastic new job opportunity for a Motor Vehicle Service Manager / Repair and Maintenance Supervisorwho has a background in breakdown and recovery operations, strong communication skills and proven experience in a leadership role with good people management skills.Working as the Motor Vehicle Service Manager / Repair and Maintenance Supervisor you will be accountable for managing the Heathrow Ramp & Recovery operations to deliver outstanding levels of customer service, whilst maintaining the highest quality and safety standards.As the Motor Vehicle Service Manager / Repair and Maintenance Supervisor you will pro-actively drive productivity and efficient use of resources to deliver a safe, punctual and cost-efficient operation. DUTIESYour duties as the Motor Vehicle Service Manager / Repair and Maintenance Supervisorinclude: Ensure all Breakdowns, Recoveries and Preventative works are carried out in a safe and efficient manner Be accountable for the safety and wellbeing of all staff Airside and Landside Pro-actively investigate all safety incidents and implement mitigation to prevent re-occurrence Attend Monthly Safety Governance Group Meetings and progress agreed safety actions to closure Conduct regular PPE audits and quality assurance checks to ensure excellent safety standards are maintained at all times Manage Pro-time ensuring on-time clocking in and out Complete Personal Development Reviews (PDR) with your team and identify any training, development or knowledge gaps Allocate all P1 , P2 and P3 jobs to Technicians confirming response times meet contractual targets Ensure that parts requests are managed effectively, costs are confirmed and all ordered parts fitted Deliver regular Toolbox Talks to ensure colleagues are informed, engaged, consulted and valued CANDIDATE REQUIREMENTSEssential Customer oriented and service delivery focused Proven experience in a Management or Supervisory capacity and can demonstrate strong people management skills and the ability to lead a team Background in Breakdown and Recovery operations Literate, analytical, numerate Good financial understanding and negotiation skills Strong communication and presentation skills Understanding of workshop procedures and systems Good knowledge of systems ELC & SAP Experience of working in a customer focused pressurised environment Driving Licence Must be eligible to obtain a valid Airside Pass & Driving Permit Desirable Good knowledge of health and safety regulations (IOSH/NEBOSH) Operational expertise Motor mechanics – LGV & heavy vehicles IOSH/NEBOSH CPC HGV & PSV license The company is only able to accept applications from candidates with right to work in the UK APPLY TODAY…By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-P11924Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Heathrow Airport, London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.