Service Reception Manager
Pembrook Resourcing are currently recruiting on behalf of their client a service reception manager, this role would be an excellent move for a service advisor looking for progression in their career!
The Role -
Responsibilities -
Meet or exceed the monthly budget for hours sold and profitability
To oversee and manage the service reception on a day-to-day basis, assisting and advising the other advisors with the more challenging decisions & testing opportunities.
Ensure that Work In Progress is under control and that processes are adhered too, review all open jobs and report any work in progress problems to Aftersales Manager
To drive the reception team to reach their retail invoicing targets.
To monitor cash accounts / till reports and to report issues to the Aftersales Manager
Monitor and book required training days in line with budget
Design and implement Service Advisor rotas including Saturdays, taking into consideration training and holiday days, also peak work load periods of the year
Working as a Service Advisor alongside the team with the additional Managerial duties.
The individual –
IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!