Job Description
Social Media Manager | S | CommunicationsCountry: United KingdomInterested in part-time, job-share or flexible working? We want to talk to you!Join our community.We are looking for a social media manager to join our recently formed, social media team. This newly created position will sit within Corporate Communications as part of a specialist team working across corporate communications and marketing to deliver a holistic social media strategy across the UK.Managing a small team, you will help us engage with audiences on social media channels in a meaningful way, drive positive sentiment, create content, deliver thought leadership, and accelerate colleague advocacy. You’ll also help us listen to and understand the conversations that are being had online and how we can influence these to support our goals.The difference you’ll make:Supporting the design of the brand content strategy – aligning content to our purposeWorking closely with Media Relations, Internal Communications, Marketing and Employee Brand teams, this individual is accountable for listening and reacting appropriately to social media to help manage reputational risk to the bank.Managing and enhancing the Bank’s listening capabilities and sharing insight across the organisation, working closely with media relations team to address any developing issuesLeading a programme of thought leadership across social media including management of senior leadership profilesWorking with teams across the business to develop a programme of activity to enhance employee advocacy across social mediaDeveloping a test and learn plan to deliver insights on content performance and effectivenessWhat you’ll bring: Proven understanding and management of established and emerging social media platformsExperience in managing reputational risk, sharing insights across the business and working with relevant teams to manage emerging issues.It would also be nice for you to have:An interest in and understanding of current affairs and what drives the newsA passion for social media content with excellent writing skills and experience in video/graphics content creationKnowledge of Santander products, channels and segments or brings relevant experience from another financial organisationExcellent communication skills with the ability to build collaborative relationships and influence across our business and with external partnersWhat else you need to know:We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. To enable us to deliver the best outcomes for our customers and to help each other develop we understand the importance of having the right balance of spending time together in an office while maintaining flexibility.By working this way, we can continue to create moments that matter for everyone. To support this, we offer site-based contracts with a hybrid working pattern and we’re happy to discuss specific requirements throughout the recruitment process.This role is based in Triton Square and our current expectation is at least days in an office every week.Everyday Inclusion At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains, and develops the most talented and committed people through living our values of Simple, Personal, and Fair.How we’ll reward you.As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.Eligible for a discretionary performance-related annual bonusWe put % of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to .% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer days’ holiday plus bank holidays, which increases to days after yrs service, with the option to purchase up to contractual days per year£, car allowance per yearCompany funded individual private medical insurance.Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessmentsBenefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness coverShare in Santander’s success by investing in our share plansWhat to do next: -