Job Description
After more than 60 years away from Formula One®, Aston Martin returned to the grid in 2021. Based in Northamptonshire, Aston Martin Aramco® Formula One Team has more than 800 passionate people at its heart, making a team with both a rich heritage and a fresh perspective – bringing new energy to the sport with a determination to shake up the order and compete at the sharp end.
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The Aston Martin era represents a journey for us, but the racer’s attitude and can-do approach remain central pillars in the team’s philosophy. The focus is always on improving performance and delivering results. With fresh investment and energy, the stage is set to build on Aston Martin’s rich history in motorsport and establish Aston Martin Aramco® Formula One Team as a competitive force in the years ahead.
To succeed on this mission, the team is looking for talented individuals who share our passion for racing and hunger for competition. It’s a stimulating and rewarding place to work, with pure racing at the core of everything we do. We are building for a strong future and every member of the team will play an important role in our success.
We are a brave and united team who value authenticity, honesty, and are never afraid to question conventions. We embrace these values in ways that reflect our modern world. If you share our racer’s spirit and want to contribute to the next chapter in Aston Martin’s glorious history, please apply and join one of the most exciting projects in Formula One®.
We have a new opportunity to be part of the Facilities team in the role of Soft Services Manager.
The responsibilities of the role are:
- Management: Lead and supervise a team of soft services suppliers (all subcontracted), including cleaning, security, grounds, waste and pest, ensuring effective performance, training, and development.
- Operational Excellence: Drive operational excellence by implementing best practices, quality standards, and efficient processes to enhance service delivery.
- Compliance: Ensure all soft services activities comply with relevant regulations, standards, and health and safety guidelines.
- Budget Management: Manage budgets effectively, controlling costs and expenses related to soft services operations.
- Validate subcontractor Shift / Daily planning such that the site operations are supported at all times maximising the contributions from available resources.
- Manage and respond to the CAFM system informing the Facilities Team of additional tasks and support required.
- Accurately and clearly highlight key issues and opportunities for improvement, continually looking to improve efficiency, and reduce operational cost whilst maintaining and improving standards.
- Ensure all Service Level Agreements and KPIs are meet, and daily, weekly checklists and schedules are delivered.
- Measure /Monitor/Improve performance of the teams
- Ensure that personnel receive appropriate training and development
- Timely and accurate supply of information relating to relevant personnel.
- Promote quality awareness and encourage ideas for improvement.
- Maintain a consistent and fair approach to all designated teams and personnel.
- Respond to business needs, scheduling WIP and maintenance in order to meet desired output.
- Ensure Health & Safety standards/procedures are adhered to.
- To work proactively, responsibly, and professionally at all times and to respect and comply with the company’s reporting structure
- To maintain and develop skill levels to industry standard and to add value to the team
Key skills:
- You must have previous Soft Service supervision and management skills in a relatable environment
- You must have the ability to organise & prioritise workload
- You must be able to demonstrate continuous improvement in a previous role
- You must have experience of risk awareness: including Manual Handling appreciation & hazardous substances / safety data sheet management
- Previous experience in automotive / high level manufacturing environment. Will consider from outside this environment for the right person
- Driving license essential to travel between local sites (within 10 mile radius)
- To be self-motivated and to motivate others to thrive in a challenging environment
- Ability to calmly and confidently work under pressure
- To communicate effectively, positively and respectfully with all colleagues
- To have a flexible attitude and ability to work as part of a team in a demanding and rapidly changing environment
- Be results orientated and be confident in your decision-making skills
- Be enthusiastic and versatile and be able to build, develop and maintain good working relationships with colleagues
- Ability to demonstrate a clear understanding of and commitment to Health & Safety
Aston Martin Aramco® Formula One Team is committed to making sure our selection methods are fair for all. If you would like to request that reasonable adjustments are made, please complete our Request for Reasonable Adjustments form here.
Aston Martin Formula One Team is committed to attracting, recruiting and retaining the most talented individuals, regardless of age, disability, gender identity, gender expression, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion, belief, sex or sexual orientation. We strive to be a Team that reflects all the communities with which we engage around the world through diversity in the workplace and promoting an inclusive culture in which all team members are respected, empowered and valued.