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Job Description
WHAT YOU’LL DO:
- Engage as part of a cross-functional team with engineering, design, compliance, and other teams on the design and implementation of world-class enterprise software products
- Structure, write, and update conceptual content, tutorials, and API/SDK developer documentation
- Contribute to tools and processes that make documentation and software development more efficient, scalable, and collaborative
- Continuously improve the user and developer experience by creating and iterating on world-class technical content
- Mentor other writers and provide leadership in product areas
WHAT WE’RE LOOKING FOR:
- 10+ years experience writing documentation for a variety of audiences, including software engineers, system administrators, and API developers/integrators, as well as non-technical end users
- Strong communication and writing skills in English
- Experience documenting web applications, especially at enterprise scale
- Experience with Linux, Git/GitHub, Swagger/OpenAPI, Markdown, and a "docs as code" approach to documentation
- Competence in any mainstream programming language
- An attention to detail and a sense of curiosity
- Approach documentation as an advocate for the user
- A collaborative, team-oriented approach
- May require travel
Bonus skills:
- Building web applications
- Familiarity with Java, Node.js, Python, or C++
- Comfortable with HTML and CSS
- Experience in the finance or banking sector
- Familiarity with cryptocurrency, custody, and security
- Deep knowledge of Atlassian Confluence or Jira
- Swiss French or Swiss German speaking